Customer reviews from bose.com
Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Average customer rating
4.5
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
295
4 Stars
39
3 Stars
26
2 Stars
12
1 Star
13
Customer Reviews for Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Customer Rating
5
Love it!
on February 5, 2023
Posted by: Joe
Gender:Male
Length of ownership:1 week
It’s just perfect for my T.V., & saves a whole lot of space. The sound is great. Very clear. Love that it has Bluetooth built in so I can listen to my music from my phone & other devices that are Bluetooth-enabled. Will eventually purchase bass module or surround speakers when I make up my mind. I definitely recommend.
Written by a customer while visiting bose.com
Customer Rating
5
Sounbar
on February 5, 2023
Posted by: Tuner
Gender:Male
Length of ownership:1 month
I purchased this sound bar for an outdoor tv and it has greatly enhanced the sound in the outdoor environment
Written by a customer while visiting bose.com
Customer Rating
3
Inadequate user manual
on February 5, 2023
Posted by: Richard
Gender:Male
Length of ownership:1 week
I’m not happy yet because I don’t know the sound bar’s capabilities
Response from bose.comBy Nelson Penney, Global Customer Service, February 6, 2023
Hey Richard, I hope you're enjoying your TV Speaker! You can find an online manual at https://bose.life/2SSt0il, to learn more about what your system can do. Please reach out to us at https://bose.life/38Q1vZs if you require further assistance.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Wow!
on February 5, 2023
Posted by: KD
Gender:Male
Length of ownership:1 week
Completely changed my tv experience. Makes the audio so much clearer, especially on movies where the dialog can get lost. Highly recommend to anyone having trouble hearing the dialog. It also has a surprisingly good bass quality that gives it a nice rich sound. I mounted to the bottom of the tv with some L-brackets for the best sound quality and appearance
Written by a customer while visiting bose.com
Customer Rating
4
Great TV Speaker, Not a Surround Sound System
on February 2, 2023
Posted by: SamIAm
Gender:Male
Length of ownership:1 week
If you are looking for the next step up from your TV speakers, this is the way to go.
If you want something that provides more depth in sound, move up to a better sound bar and add the additional base subwoofer. I am a Bose fan who goes back to the 901's, 301's and the I-pod Docking Station. Although this TV speaker is good, I am having second thoughts that I should have opted for something with more punch?
If you want something that provides more depth in sound, move up to a better sound bar and add the additional base subwoofer. I am a Bose fan who goes back to the 901's, 301's and the I-pod Docking Station. Although this TV speaker is good, I am having second thoughts that I should have opted for something with more punch?
Written by a customer while visiting bose.com
Customer Rating
5
Nice Soundbar!
on January 16, 2023
Posted by: Nickyboy
Gender:Male
Length of ownership:1 month
I’m an hifi enthusiast, but just wanted something small and simple for our bedroom. This didn’t disappoint. It actually really impresses me how good it sounds.
Written by a customer while visiting bose.com
Customer Rating
3
0
on January 16, 2023
Posted by: 0
Gender:Male
Length of ownership:1 month
I am not as pleased as I had hoped. Thought it might be a bigger or fuller sound. No problem, was expecting a little more. What do you suggest? I currently have other Bose product, so I am definitely a believer. Thank you.
Response from bose.comBy Nelson Penney, Customer Support, January 16, 2023
Hi, thank you for reaching out. It is great to hear you are a believer in Bose products, we always love to hear that. I am surprised you are as happy as you expected with your TV speaker. I would recommend checking out this great guide that will show you how to make the most out of your speaker: https://bose.life/3koV5eL
If you still require further assistance, please do not hesitate to reach out to our customer support team: https://bose.life/3nTDo5H
Liam - Customer Support
If you still require further assistance, please do not hesitate to reach out to our customer support team: https://bose.life/3nTDo5H
Liam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Good sound. Adapts to my TV remote.
on January 16, 2023
Posted by: Den
Gender:Male
Length of ownership:1 month
Good sound. Having some control over bass is great. With optical hook up to TV there was an occasional echo like sound (non sync with tv speakers). Very minor. I wanted the tv remote to control the sound bar anyway so when I hooked it up with HDMI instead, it was resolved.
I should mention that the remote is necessary to turn on the voice enhancement which is a very nice feature for someone in my house.
Issue: There was one time that "mute" was enabled and I could not turn sound back on. I tried all three remotes (LG TV, Bose, DishNetwork) and it would not turn sound back on. Power off, then power on Bose via remote reset it. Everything works as normal again. All three remotes can control volume.
I should mention that the remote is necessary to turn on the voice enhancement which is a very nice feature for someone in my house.
Issue: There was one time that "mute" was enabled and I could not turn sound back on. I tried all three remotes (LG TV, Bose, DishNetwork) and it would not turn sound back on. Power off, then power on Bose via remote reset it. Everything works as normal again. All three remotes can control volume.
Written by a customer while visiting bose.com