Customer reviews from bose.com
Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Average customer rating
4.5
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
295
4 Stars
39
3 Stars
26
2 Stars
12
1 Star
13
Customer Reviews for Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Customer Rating
5
BOSE Sound!
on February 26, 2023
Posted by: JEFF7821
Gender:Male
Length of ownership:1 month
A great TV Speaker (Soundbar) `for the price. Theater quality sound from the speaker alone. It also has bluetooth capability, so it can be used to stream music with that great BOSE quality sound. Definitely recommended!
Written by a customer while visiting bose.com
Customer Rating
5
I can finally enjoy tv
on February 25, 2023
Posted by: Sharon
Gender:Female
Length of ownership:1 month
I bought this because I missed so much of the dialogue on tv programs. I really didn’t enjoy watching tv anymore. Now I can hear every word being said and it is such a pleasure to watch again. Thank you for this life-changing product.
Written by a customer while visiting bose.com
Customer Rating
5
Perfect
on February 23, 2023
Posted by: DC
Gender:Male
Length of ownership:1 week
Incredible clean crisp sound. Could not be happier with this sound-bar
Written by a customer while visiting bose.com
Customer Rating
5
EZ Hookup
on February 23, 2023
Posted by: rhf43
Gender:Male
Length of ownership:1 month
Very easy and simple hookup accomplished in minutes by two senior citizens (wife was holding tv while I connected power & HDMI cords) HDMI-earc cable recommended for smart tv's with HDMI-earc HDMI port and is not included. Most HDMI cables after version 1.4 have the earc function built in. This product is a tv speaker and not a soundboard, however, it is a definite upgrade and is a great assist to those hearing impaired having a difficult time understanding dialog. Highly recommend.
Written by a customer while visiting bose.com
Customer Rating
1
Terrible experience from a longtime Bose advocate
on February 23, 2023
Posted by: Disappointed Bose advocat
Gender:Male
Length of ownership:1 week
The speaker worked alright. I had the bass on the remote turned up all the way to compensate for not having a separate bass module. I could have made it work. However, the next day the speaker didn’t work and was very hot underneath. I reset it by unplugging it for awhile but it never worked again. After reading similar reviews, I simply decided to return it. Very disappointed in the product and Bose. It pained me to buy a different brand.
Response from bose.comBy Nelson Penney, Customer Support, February 27, 2023
Hi there,
We're glad that you enjoyed the sound from the Soundbar, you can add our optional Bass Module 500 connecting through our Bass Module cable if you need extra Bass. While I understand you've returned it, if you decide to try the Soundbar again know that the overheating is very unexpected. If you do require assistance then please reach out to us at https://bose.life/38DNELy.
Nic -Customer Support
We're glad that you enjoyed the sound from the Soundbar, you can add our optional Bass Module 500 connecting through our Bass Module cable if you need extra Bass. While I understand you've returned it, if you decide to try the Soundbar again know that the overheating is very unexpected. If you do require assistance then please reach out to us at https://bose.life/38DNELy.
Nic -Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose TV Speaker
on February 22, 2023
Posted by: JVT
As a senior citizen it is hard to hear dialogs. It is much much clearer.
Written by a customer while visiting bose.com
Customer Rating
5
Bose TV Speakers
on February 21, 2023
Posted by: Bob Bose
Gender:Male
Length of ownership:1 month
My wife loves it. she loves the sound. She understands the dialogue now without her asking me what she missed.
Written by a customer while visiting bose.com
Customer Rating
1
Terrible sound. Send it back
on February 21, 2023
Posted by: Honest buyer
Gender:Male
Length of ownership:1 week
Should not have the name Bose on this tv speaker - terrible sound
Response from bose.comBy Nelson Penney, Global Customer Service, February 21, 2023
Hello, the TV speaker is small but powerful, delivering a clear, balanced, and natural-sounding audio experience that enhances dialogue and bass performance.
It is unusual to hear that you are not happy with the sound of your speaker. You can find guidance here to ensure the perfect sound from your speaker https://bose.life/41rCjom
Thanks
Matt - Customer Support
It is unusual to hear that you are not happy with the sound of your speaker. You can find guidance here to ensure the perfect sound from your speaker https://bose.life/41rCjom
Thanks
Matt - Customer Support
Written by a customer while visiting bose.com