Customer Reviews for Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Customer Rating
2
not what I expected
on April 9, 2023
Posted by: Bob
Gender:Male
Length of ownership:1 month
Sounds better than the tv speakers but not near what I expected it to be. I expected deeper base like Bose is famous for. Not happy about that. Would I buy it again? No.
The one remote is a deal breaker. I’m ready to return or give away.
Response from bose.comBy Nelson Penney, Customer Support, April 6, 2023
Hi, I am sorry to hear you are not happy with the remote. We would be happy to discuss this further with you if you would like to reach out to our customer support team: https://bose.life/3nTDo5H
Not sure what I am doing wrong but I must control the sound level with the tv remote as the speaker remote does nothing. Speaker sound does respond to tv remote. I could use some help.
It’s not Blue tooth or Wi-Fi SAD I Didn’t See That !!
Response from bose.comBy Nelson Penney, Global Customer Service, February 27, 2023
Hi Joseph, Thanks for reaching out. Whilst WiFi connectivity is not available on the Bose TV speaker, Bluetooth is available. If you would like to enable Bluetooth on your speaker, follow this link https://bose.life/41t6Ulp