Customer Reviews for Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Customer Rating
3
Not Happy
on January 11, 2024
Posted by: Lee
Gender:Male
Length of ownership:1 month
Set up on my Samsung TV through HDMI Arc. Worked for a few days. Now I can't get it to keep the connection. Last night I could not get it to find the speaker at all. I will try blue tooth next, but very dissapointed. Sounds great when working.
Response from bose.comBy Eric V. - Customer Support, January 12, 2024
Thank you for sharing your experience with our product. We're sorry to hear about the connection issues you've encountered with your Samsung TV.
Intermittent connectivity can indeed be frustrating. Before switching to Bluetooth, we recommend trying the following troubleshooting steps: https://bose.life/3RQiR0q
If the issue persists, our customer support team is ready to assist and provide further guidance. You can reach out to us on our website here https://bose.life/globalcontact, or via any Social Media Platform.
Purchased this to enhance the sound of my large flatscreen TV. The sound quality is exactly what I expected from Bose. The clarity of the sound and distinct tones are excellent.
Sounds good. I bought it for my daughter 0h my she was so happy.. she love's the sound.. I wish woofers came with it.. I'm going to get one for myself.