Customer reviews from bose.com
Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Average customer rating
4.5
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
295
4 Stars
39
3 Stars
26
2 Stars
12
1 Star
13
Customer Reviews for Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Customer Rating
5
Boss Bose
on August 5, 2026
Posted by: Tricky38
Gender:Male
Length of ownership:1 month
I am a repeat customer! I have one in my living room.
Written by a customer while visiting bose.com
Customer Rating
5
Easy connection
on August 4, 2026
Posted by: Jeff75
Gender:Male
Length of ownership:1 month
Super simple to setup, just the power cord and hdmi cable. It helped with the clarity of voice and the bass was more powerful than I thought it would be.
Written by a customer while visiting bose.com
Customer Rating
1
No Great Features
on August 3, 2026
Posted by: No
Gender:Male
Length of ownership:1 month
I both it 2 weeks ago and compare to other BOSE speakers which I have is this one the most worst. Very bad bass performance. Not possible to be connected via Bose app.
Response from bose.comBy Customer Support, August 4, 2026
Hello! Thank you for sharing your feedback. We completely understand your comparison, and we respect your opinion. We are sorry to hear that the Bose TV Speaker has not met your expectations, particularly regarding the bass performance and overall listening experience.
The Bose TV Speaker is designed to provide a simple solution for better TV sound. Despite its compact size, it is engineered to deliver balanced, natural-sounding audio with enhanced dialogue clarity and improved bass performance. However, we understand that individual preferences and expectations may vary, especially when comparing it to other Bose products you own.
To help improve the bass performance, the speaker includes a bass level adjustment that can be accessed using the remote control. You can increase the bass using the Bass button to achieve a richer and deeper sound. If you are looking for even more powerful bass, you may also consider expanding your setup with a compatible wired subwoofer. The Bose TV Speaker supports the Bose Bass Module 500 and Bose Bass Module 700 (Bass Module Connection Cable sold separately), providing a more immersive, theater-like audio experience.
Regarding the Bose app, please note that the Bose TV Speaker is not designed to connect to or be managed through the Bose Music app, which is why it will not appear as a compatible device within the application.
If these suggestions do not resolve your concerns or improve your experience, please do not hesitate to contact our Customer Support team: https://bose.life/4zbOB58 We would be happy to review your situation further and discuss any additional options that may be available.
We appreciate your feedback and remain committed to helping you get the best possible experience from your Bose TV Speaker.
Sophie - Customer Support
The Bose TV Speaker is designed to provide a simple solution for better TV sound. Despite its compact size, it is engineered to deliver balanced, natural-sounding audio with enhanced dialogue clarity and improved bass performance. However, we understand that individual preferences and expectations may vary, especially when comparing it to other Bose products you own.
To help improve the bass performance, the speaker includes a bass level adjustment that can be accessed using the remote control. You can increase the bass using the Bass button to achieve a richer and deeper sound. If you are looking for even more powerful bass, you may also consider expanding your setup with a compatible wired subwoofer. The Bose TV Speaker supports the Bose Bass Module 500 and Bose Bass Module 700 (Bass Module Connection Cable sold separately), providing a more immersive, theater-like audio experience.
Regarding the Bose app, please note that the Bose TV Speaker is not designed to connect to or be managed through the Bose Music app, which is why it will not appear as a compatible device within the application.
If these suggestions do not resolve your concerns or improve your experience, please do not hesitate to contact our Customer Support team: https://bose.life/4zbOB58 We would be happy to review your situation further and discuss any additional options that may be available.
We appreciate your feedback and remain committed to helping you get the best possible experience from your Bose TV Speaker.
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great sound bar
on August 3, 2026
Posted by: Gracie Mae
We have always wanted to get a sound bar and when this went on sale, we went for it. Sound is great, easy to set up, fits perfectly on our stand. We are glad we made this purchase.
Written by a customer while visiting bose.com
Customer Rating
5
on August 3, 2026
Posted by: jeff
Gender:Male
Length of ownership:1 month
clarity is great understand the words on tv programs and movies,
Written by a customer while visiting bose.com
Customer Rating
5
A loyal customer who truly enjoys this BOSE item!
on July 26, 2026
Posted by: JPLatino
Gender:Male
Length of ownership:1 month
This is not my 1st BOSE sound bar that I have purchased. But my 3rd one! I truly enjoy this speaker for quality of workmanship, the quality sound experience it offers and the product quality I have gotten each time that I having bought in the past. I am truly enjoying it!
Written by a customer while visiting bose.com
Customer Rating
4
High quality
on July 11, 2026
Posted by: Solibird
Gender:Male
Length of ownership:1 week
The speaker is quite good. I don't like units that only can be controlled on the remote. And I am trying to order a second remote, which is not in stock, and I can't get a decent answer as to when it will be in stock, if ever.
Written by a customer while visiting bose.com
Customer Rating
5
Good speaker
on July 11, 2026
Posted by: sslauzis
This is the second speaker I’ve had from Bose and they are amazing. The sound is so clear
Written by a customer while visiting bose.com