I bought this for Christmas gift and absolutely love it. It took my TV sound and elevated it to a whole new level. It was easy to set up and worked on first try. No troubleshooting!
I found this online and I liked the price. But the best part of all is the great sound I’m getting now! I had a B&O soundbar that was too large, and I still had trouble hearing the TV. I’m really so happy the new Bose. I have a small travel speaker I take on vacations, and my Noise Canceling Earphones I use on every flight. I’m sticking with Bose from now on.
Expected 'Bose' quality sound....quite underwhelming. Can't tell the difference between TV and this speaker. Looking to return product
Response from bose.comBy Customer Support, January 16, 2024
Hello,
We're sorry to hear that the sound hasn't met your expectations. Your satisfaction is crucial. This is why our products come with a 90-day return window. This makes it easy to test the products first.
For any assistance or if you have questions about the return, please don't hesitate to reach out. We appreciate your feedback.
Speaker sounds very good and has a good solid feel in its construction. The only problem I have been having is my wife is usually the last one up at night watching TV and she will sometimes turn the volume down pretty low. Then when I get up and turn on the TV in the morning, the TV has reverted back to its built-in speaker. I the have to go to settings and get it switched back the Bose. Apparently the volume was too low for the Bose to pick up an audio signal where my wife had turned it too low. If the Bose box only had a volume indicator number on it (like my old cheap Z-vox speaker) I could instruct her not to get it below a certain level.