Customer reviews from bose.com
Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Average customer rating
4.5
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
295
4 Stars
39
3 Stars
26
2 Stars
12
1 Star
13
Customer Reviews for Bose - Refurbished Excellent - TV Speaker Compact Bluetooth Soundbar for Clear Dialogue and Enhanced TV Sound - Black
Customer Rating
5
So easy!
on December 19, 2024
Posted by: Margie
The sound quality is excellent. The ease of setup is beyond excellent. I am very pleased with my purchase .
Written by a customer while visiting bose.com
Customer Rating
5
Complete Delight with Purchase
on December 19, 2024
Posted by: Film Addict
Gender:Female
Length of ownership:3 months
I LOVE my Bose Sound Bar! At last I am freed from depending on subtitles to follow my favorite movie and TV series selections on streaming subscriptions. Balance background and spoken language scripts are clearly present. Thank you BOSE! I’m back listening to the audio portion of my visual experience as a filmophile! Best yet the device for controlling sound bar features is user friendly. How could I be more than delighted and pleased again with my BOSE purchase? YEAH!
Written by a customer while visiting bose.com
Customer Rating
3
So so
on December 19, 2024
Posted by: Wmosh
Gender:Female
Length of ownership:1 month
It’s ok but not what I expected from Bose. It does enhance the sound and bass somewhat but was hoping for a bigger change. We went back and forth about returning it and decided to keep it because we’ve had other brands and they didn’t last very long so at least hopefully this will last for several years.
We also had to buy the HDMI cord because it only came with an optical cord.
We also had to buy the HDMI cord because it only came with an optical cord.
Response from bose.comBy Customer Support, December 23, 2024
Thank you for sharing your honest feedback. We're sorry to hear that the product didn't fully meet your expectations. While we're glad it enhances the sound and bass to some extent, we understand that you were hoping for a more significant improvement.
We appreciate your trust in Bose's durability, and we hope the product delivers long-term reliability for you.
If you have any questions or need assistance with setup or optimizing the sound, please don’t hesitate to reach out to our support team. Thank you for choosing Bose!
Kind Regards,
Eric V. - Customer Support
We appreciate your trust in Bose's durability, and we hope the product delivers long-term reliability for you.
If you have any questions or need assistance with setup or optimizing the sound, please don’t hesitate to reach out to our support team. Thank you for choosing Bose!
Kind Regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Disappointed
on December 17, 2024
Posted by: Rick1053
Gender:Male
Length of ownership:1 month
Sound from TV seems better than the sound bar. Disappointed.
Response from bose.comBy Customer Service, December 17, 2024
Thanks for your review. We are sorry to hear about the issue you are encountering with your Bose TV. If you are experiencing distortion, crackling, static, noise or unexpected poor sound quality from your product A connection may have come loose or may be connected incorrectly.
We kindly invite you to visit our support page for some troubleshooting steps here:
https://www.bose.co.uk/en_gb/support/articles/HC2519/productCodes/bose_tv_speaker/article.html#:~:text=Check%20for%20sources%20of%20interference.&text=Try%20disconnecting%20the%20power%20cord,power%20circuit%20or%20farther%20away.
Alternatively, please reach out to our social media support team for further assistance.
Regards
- Jolie - Customer Support
We kindly invite you to visit our support page for some troubleshooting steps here:
https://www.bose.co.uk/en_gb/support/articles/HC2519/productCodes/bose_tv_speaker/article.html#:~:text=Check%20for%20sources%20of%20interference.&text=Try%20disconnecting%20the%20power%20cord,power%20circuit%20or%20farther%20away.
Alternatively, please reach out to our social media support team for further assistance.
Regards
- Jolie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great TV Sound Bar
on December 15, 2024
Posted by: Cathy
Gender:Female
Length of ownership:1 month
This sound bar is awesome … Easy set up also … It really has great sound .. LOVE Bose and this purchase didn’t fail .. AWESOME
Written by a customer while visiting bose.com
Customer Rating
5
Great sound!
on December 13, 2024
Posted by: Rick
Gender:Male
Length of ownership:1 month
I purchased the tv speaker within two weeks and it performs flawlessly. I love it!
Written by a customer while visiting bose.com
Customer Rating
5
good quality, good price
on December 12, 2024
Posted by: ede
Length of ownership:1 month
Was looking for affordable sound bar to improve tv audio as I've aged. Looked to Bose because of all my past purchases of their quality products.
Written by a customer while visiting bose.com
Customer Rating
5
Clear dialogue, great price!
on December 12, 2024
Posted by: Capybara68
Gender:Female
Length of ownership:1 month
My husband and I were having a really hard time hearing dialogue with our old soundbar (different brand). I decided to splurge on a Bose and was surprised to see that it was on sale for for $199. What a difference this makes! We can hear all the dialogue clearly, and we didn't have to break the bank!
Written by a customer while visiting bose.com