Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1 out of 5
4.1
(638 Reviews)
Open Ratings Snapshot
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product. 
(
392 out of 487
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
1 out of 5
1
Ear infection
on September 9, 2022
Posted by: yamahari
i liked how the new buds 2 pro sounded but after only wearing them for a shorts time my ears started to itch the after a while after that i started noticing fluid coming out my ears. i stopped wearing them and the infection went away and then i thought i would try them again and again another ear infection
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfortable and excellent sound quality
on September 9, 2022
Posted by: Alan
i these are my 3rd pair of samsung buds and i have to say they are the best ones i've owned, the fit is finally perfect super comfortable 👌, the sound is superb i use them every day for long periods of time i love them.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
For the most part I love them.
on September 8, 2022
Posted by: Tony
from Magnolia, Ky
as for feature packed they are the best i have ever used. i haveoddd ear size or shape i guess and find it a little hassle getting them in enough that i feel comfortable they won't come out. the different size tips doesn't really help the issue. my previous favorite earbuds were the beats pro and i absolutely loved the way the could be inserted in your ears as well as having the loop that go's around your ear almost making it impossible for one to fall out. would be a great feature to think about in the future.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but has glitchy
on September 3, 2022
Posted by: Alex
from Miami
very good fit from the very first time, amazing sound but... there is issues with the software. if you use facebook messengers for calls you wont hear the initial ring.... you can hear the ring on the phone speaker tho and only when they answer your call you hear the voice of the person in your ear... very annoying as you dont know whats happening.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound is above and beyond
on September 2, 2022
Posted by: Lynn
from Micanopy, FL
omg just buy these they are so awesome. the battery life is good but for the sound i do not want to take them off. i might buy another set just so i can listen all the time. omg they are the best earbuds i have ever had. i love these through my phone but on my computer the microsoft sound is just not loud enough. the phone is fantastic. my husband is supper picky about his music sound and he told me to buy him these buds.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best earbuds - Wired or wireless.
on September 1, 2022
Posted by: Nonanonymous
from Minneapolis, MN
bluetooth headphones have not been my favorite because of the muddled sound that can't be fixed in even the highest end headphones. bluetooth isn't capable of carrying full hifi sound. well, now, with these buds though, they finally can! they sounds incredible. to be able to listen to my favorite music and hear and feel the music so deeply that it gets emotional at times is brilliant. this is how music of all types is meant to be heard. i really like their fit too. very comfortable. great job samsung!! i've already recommended them!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very Good Earbuds
on August 31, 2022
Posted by: MonsterSloth
very good earbuds, the fit and anc is much better than the pros. below are my pros and cons:
pros
very good anc
pretty comfortable, not as comfortable as my old galaxy buds plus but far better than the galaxy buds pro (for me). the pro's continually fell out, especially on the left side and i ended up having to return them due to causing a sore on my earlobe.
good sound quality, i'm no expert but they sound pretty good for me, better than the galaxy buds plus and galaxy buds pro.
i personally like the flat coloring, i got the graphite ones.
cons
the price, they're expensive.
no longer allows amplified ambient sound. i really loved that feature on my pros and on the buds plus and it needs to be brought back for the buds2 pro.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ambient sounds
on August 26, 2022
Posted by: Anonymous
the only thing i wish the new galaxy pods pro 2 had were the ambient options, i like the 2× option so i can hear people better and i hope you add that to teh new software
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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