Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
5
Concert Sound
on October 3, 2022
Posted by: Dadoo985
from Boutte Louisiana
Expertise:Expert
[This review was collected as part of a promotion.] These buds are amazing. So many features and the sound is outstanding!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds
on October 2, 2022
Posted by: Steven
Expertise:Expert
[This review was collected as part of a promotion.] Fits great in my ear. Noise canceling is great. Also can switch between my devices seamlessly.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit and sound
on October 2, 2022
Posted by: Emanhoover
from Port Hueneme ca
Expertise:Expert
[This review was collected as part of a promotion.] I got these 3 weeks ago and they are the most comfortable earbuds I've ever had with great sound And it's absolutely the battery last quite a long time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best TWS on the market.
on October 1, 2022
Posted by: Slpellerin
from FL
Expertise:Intermediate
[This review was collected as part of a promotion.] These earvuds have s8ch great sound quality and comfort I don't know if I could ever change to other earbuds. These are definitely a great improvement oever the originals and fit so much better
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Oh My God....
on October 1, 2022
Posted by: JaYj
from South Abington Twp. PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought these ear buds about a month or so ago when they first came out. I was alittle sceptical about the price but hey... I love Samsung. And everyone knows you get what you pay for with electronics. I dont regret a single minute of my purchase. The sound is amazing, the tap controls on the buds are perfect, the fit is like none other, lite as a feather, and i work in a kitchen where its always hot and im always sweating and they live up to there waterproof rating.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Finally great fit and great sound
on September 30, 2022
Posted by: Fouad
from Fort Lauderdale
Expertise:Intermediate
[This review was collected as part of a promotion.] All. Bud the fit was terrible but this one finally are great, the battery life not so much.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great earbuds! As long as they stay in your ears.
on September 30, 2022
Posted by: Nico
from San Francisco, California
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered the Galaxy Buds2 Pro about a couple days before they officially hit shelves. The jump from my previous Galaxy Buds+ was overall pretty good, although I did miss some features from my past generation buds. The fit was the biggest thing for me – the older Galaxy Buds and their plus counterpart (both of which I owned prior to the Buds2 Pro) had wing tips to keep a very secure and comfortable fit for up to 11-12 hours for my Buds+. With my upgrade, I soon found that the earbud tips didn't make up for the lack of a wing tip. The smallest tip left a poor seal and rendered bass flat and ANC ineffective, while the two bigger tips offered a better seal but would allow the buds to ever so gradually fall out of my ears. Besides the loss of the frankly unkillable battery life and fit of the Buds+, though, I did enjoy the newer features like improved ambient mode, ANC (which was entirely new to me), richer sound, and even the neck stretch reminders which worked surprisingly well for reducing my neck aches. All in all, I do think these will work for most people and most who purchase them will find themselves with a pair of satisfyingly performant earbuds. (I might try swapping my Buds+ eartips with my Buds2 Pro, though.)
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointing battery life.
on September 29, 2022
Posted by: Giordano
the product's battery life is extremely disappointing. discharges 3x faster than my old buds+. a new product with worse features than an older product is frustrating for the customer. regarding the audio quality, it is high quality with clean and clear sound.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 29, 2022
Giordano, we appreciate your feedback on the Samsung Galaxy Buds2 Pro. We are thrilled to hear you are loving the sound quality of your new buds. There are some tips and tricks you can use to extend the battery life as well depending on what features are most important to you. Please feel free to reach out to us at any time with further questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US