Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
1
Ear infection
on October 6, 2022
Posted by: RDQDC12
from Washington DC
Expertise:Intermediate
[This review was collected as part of a promotion.] This is my fourth pair of galaxy earbuds. This is the third pair that has given me ear infections from usage.
No, I would not recommend this to a friend.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 6, 2022
RDQDC12, we appreciate you taking the time to provide your feedback to us regarding your Samsung Galaxy Buds2 Pro. Here at Samsung we are always striving to innovate our product line and provide the best possible experience to our customers. Please feel free to reach out to us at any time with further feedback or questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful fit and sound quality
on October 5, 2022
Posted by: asim1098
Expertise:Expert
[This review was collected as part of a promotion.] I bought these when they released and they have not failed me, I previously had the Buds Pro and these are a step up in every way!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound in a little ear piece
on October 5, 2022
Posted by: Gabe505050
from Albuquerque, NM
[This review was collected as part of a promotion.] Bought a few months ago. Traded in from beats pro.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Sounds great!
on October 5, 2022
Posted by: Jazzy64
from Staten Island, NY
[This review was collected as part of a promotion.] These sound excellent. The fit is much more secure than previous models as it's not as slippery as before. Bass is great. I only wish they came with the ability to automatically resume when you put them back in your ear.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Better Fit
on October 3, 2022
Posted by: MiRo88
from Tacoma, WA
Expertise:Intermediate
[This review was collected as part of a promotion.] I usually upgrade every year with Samsung always giving us new features or finessing the current ones. I loved my Galaxy buds pro. Wearing them too long caused my ears irritation however. Well here we are with the Galaxy buds 2pro and these ones are lighter and fit better. Not fond of losing some battery for the ANC but it's a trade if because the ANC is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 3, 2022
Posted by: ILoveSamsung
from Virginia VA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this product 3 years ago and boy it is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable
on October 3, 2022
Posted by: Anonymous
from Austin, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a couple of weeks ago to replace my galaxy buds. More comfortable and I like the battery life. Great sound is a plus.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing earbuds
on October 3, 2022
Posted by: Jdailey
from Mineral wells
Expertise:Intermediate
[This review was collected as part of a promotion.] Comfortable easy to navigate earbuds. Sound quality is amazing and honestly better then my spouse's
apple earbuds pro.
apple earbuds pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US