Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
5
Love these Earbuds
on October 6, 2022
Posted by: JimD
from Phoenix, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] Great earbuds. They sound great and fit well. I haven't had any issue with them falling out either. The charge lasts me all the time I need. I haven't had them go dead on me yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit and features at amazing price
on October 6, 2022
Posted by: PriceConsciousTechLover
from Chicagoland
Expertise:Expert
[This review was collected as part of a promotion.] Like the fit and look better than original buds pro. Sounds great and ANC is good too. Overall works great with my S22+
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds
on October 6, 2022
Posted by: samsunglvr
from Springfield, Mo
Expertise:Intermediate
[This review was collected as part of a promotion.] These earbuds are great for the price and sound amazing. I like that the removable eartips have a mesh to help keep earwax out to help preserve the sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade!!
on October 6, 2022
Posted by: Kv11
from California
[This review was collected as part of a promotion.] Got this to upgrade my old buds(galaxy buds plus) and I really enjoy how much this is better. The noise cancelation is night and day compared the buds plus
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound.
on October 6, 2022
Posted by: ShivPan
from Detroit, MI
Expertise:Expert
[This review was collected as part of a promotion.] Lots of features with great sound. Love the design and texture.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better fit - Sleek look
on October 6, 2022
Posted by: Ethan W
from Long Beach, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] This is my third Buds headset. Had the original, then the pro and now the pro 2. The buds pro was a big upgrade over the original, but the shape made it hard to comfortably stay in the ear, particularly during exercise. The new Buds Pro 2 has a much better shape that comfortably stays in the ear even during strenuous activities. Plus the matte finish and smaller size looks very cool.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sound elevated
on October 6, 2022
Posted by: Charlie5
from Miami, FL
Expertise:Expert
[This review was collected as part of a promotion.] I come from the buds live and this is a great improvement. Sound quality is so good, and I can even wear them to sleep everyday. Can't live without these.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good ANC.
on October 6, 2022
Posted by: Kengo
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] Purchased because I heard the noise canceling was good as well the sound. But there is one flaw. The ear buds kept losing signal to the phone. Had to disconnect then reconnect. Maybe it was a flawed set of buds. Returned.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 11, 2022
Kengo, thank you for your feedback on the Samsung Galaxy Buds2 Pro. Although you’ve already returned the device, if you are experiencing difficulties in the future with your Samsung products we would recommend reaching out to the Samsung Support Team for assistance with troubleshooting your device. Please feel free to reach out to us at any time with further questions or feedback on your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US