Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
4
Great Sound
on October 8, 2022
Posted by: LuvBuds
from Los Angeles, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought these the day before they released and have loved them since. Before the Buds2 Pro I owned the Buds Pro and the difference is incredible. The sound quality. New features. The only slight downside is the matte finish on the color. They're prone to oily marks and what not. But nothing a quick wipe won't fix. Just tedious to do so often.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I wanted
on October 8, 2022
Posted by: Albrighty
from Colorado Springs
Expertise:Expert
[This review was collected as part of a promotion.] I have been looking forward to getting new pro buds since I got the buds live (since they were terrible). I've owned every single iteration of galaxy buds and with the Pro 2s they really nailed it! All the features are super useful! My favorite thing is that you can use the noise canceling and talk detection (it quiets the music if it detects you are talking to someone) even when connected to my work laptop. They have been great for meetings too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best audio thus far!
on October 7, 2022
Posted by: Trulyfantastic
from Rochester, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I like the audio, its better than all the other Samsung ear buds I've had. The down side to it, is that the battery life could be better. I had the buds-plus before and their battery life is way better than these. Secondly the fit is not optimal and I've tried different ear pieces, but they still keep falling out of my ears. Over all just the audio experience is better on the Buds2 Pro.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds to use
on October 7, 2022
Posted by: Mewatko
from Smithfield, VA
Expertise:Expert
[This review was collected as part of a promotion.] I got the a month ago and I love them. They fit great in the ear. I like that they have all the great features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome buds
on October 7, 2022
Posted by: Ishy4Shizzy
from Vineland, NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm not much of an audiophile, but these sound great. Their features and controls make them really easy to use and navigate. I'm especially a big fan of the reminders to stretch my neck intermittently to keep from getting still during long bouts of media consumption on my phone or tablet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Buds2 Pro review
on October 7, 2022
Posted by: Nvigr8
from Kerrville, TX
Expertise:Expert
[This review was collected as part of a promotion.] These are quite comfortable and light. Sound is really great, especially the bass. Battery life is the main detractor. Doesn't last the whole day at work with ANC on. Off its fine. The features I've tried all work pretty well though I haven't done them all. Really wish they would program in a way to change sound level on each bud separately.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Not what I expected....
on October 7, 2022
Posted by: Sammygurl
from Temple Hills, MD
Expertise:Intermediate
[This review was collected as part of a promotion.] These are my 4th variation of Samsung earbuds and I'm not as impressed as I was with the others. Even when swapping out the earpieces, I can't seem to get a good fit. The sound quality is not good as it was with the others.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 11, 2022
Sammygurl, we appreciate you taking the time to provide your feedback to us regarding your Samsung Galaxy Buds2 Pro. We would recommend taking some time to play around with the different features on the Samsung Wearables app that will allow not only adjustment on the sound quality but also other features of the device. This will also perform a fit test while the buds are in your ear to assist you in getting the ideal fit. Please feel free to reach out to us with any further questions or feedback on your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy buds out there!
on October 7, 2022
Posted by: Luvthese
[This review was collected as part of a promotion.] Went from the original galaxy buds pro to these and absolutely love the upgrade. Everything works so much better and the design is perfect. It fits perfectly in the ear with it not even slightly falling out. I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US