Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
4
Great Sound and Features for Samsung devices
on December 5, 2022
Posted by: samfitting
from Huntley, IL
Expertise:Expert
[This review was collected as part of a promotion.] This product is best used with Samsung phones and tablets to make use of all of its features.
Had problems with fit but it is better with the smaller ear tips.
Fit and security is good, but an ear clip option would make it great
Lossless CODEC is Samsung only,,, would like to have other protocols added to allow these to be used with other devices (laptops...)
The sound quality with the lossless CODECs is superb, but only on compatible Samsung devices
Price is high, but you get what you pay for if you are in the Samsung ecosystem
Had problems with fit but it is better with the smaller ear tips.
Fit and security is good, but an ear clip option would make it great
Lossless CODEC is Samsung only,,, would like to have other protocols added to allow these to be used with other devices (laptops...)
The sound quality with the lossless CODECs is superb, but only on compatible Samsung devices
Price is high, but you get what you pay for if you are in the Samsung ecosystem
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great headphones
on December 5, 2022
Posted by: Jody34
from Cambridge MD
Expertise:Expert
[This review was collected as part of a promotion.] I got these 3 months ago and I love them.. they have a great fit test on the wearable app that let's you know it there in right. The sound is great when listening to music. The people that I talk to me say that they can't hear any nose in the background. Overall these are great headphones. I can't wait to see what they come up with nexts
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for their price
on December 5, 2022
Posted by: BuildLancer
Had these for a couple of months now, battery life for the buds and case are great they last my 12 hour work shift if i leave one bud in at a time. Audio quality is decent and good for the price, the only downside for me is i wish i could turn on Ambient Sound with only one bud in.
Written by a customer while visiting Samsung US
Customer Rating
1
Burst Ears Drums
on December 5, 2022
Posted by: Kaapie Gp
Expertise:Expert
Sits too deep in the ear drum. I am now recovering from burst eardrums not a pleasant experience
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 2 pros
on December 4, 2022
Posted by: Leedawn
from Round rock, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Just bought them yesterday. I've had all the buds headphones and these are by far the best ones to date
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless
on December 3, 2022
Posted by: Mexican1oreo
from Denver Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the buds since launch after losing one of my original buds 2, with more features to find the buds, it has made my life soo much easier, and connects to my devices seamlessly, the sound quality too. In short these buds are great
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great
on December 3, 2022
Posted by: BigRed
from Massachusetts
Expertise:Intermediate
I absolutely love them, but I lost one and don't know how to get a replacement for that one
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 6, 2022
BigRed, thank you for your feedback on the Samsung Galaxy Buds2 Pro. If you have the Samsung Wearables App you can connect your buds. If you have an approximate location of where you misplaced the bud you can then use the “find my buds” feature and the missing bud will make a chirping sound to help you locate it. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Clarity of sound by blocking outside noise.
on December 3, 2022
Posted by: Pank
from Raleigh NC
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought these couple months ago for my daughter. Very high quality product with clarity of sound even when one is gymming or trail walking. Fits well into your ear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US