Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
5
One of the greatest earbuds I've used
on December 5, 2022
Posted by: Lofi Japan
from Colorado Springs
Expertise:Expert
[This review was collected as part of a promotion.] Bought these not too long ago. Best earbuds I've used very satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
GREAT for music while being able to communicate
on December 5, 2022
Posted by: SuperScoot
from Bremerton, WA
Expertise:Intermediate
[This review was collected as part of a promotion.] But, if you decide to start singin to the music, that active noise cancelling kicks in and lowers the sound on you. Also, the microphone did not shut out the background noise of my scooter and the other callers said that they couldnt hear my voice that well while riding and making a call. Also, the buds seemed to draw in a lot of wind noise to my ear. They funneld that air right to my ear drum. I LOVED THAT THEY COULD BE TRACKED ON MY PHONE IF LOST.
I would recommend this to a friend!
Features
5
Performance
3
Design
3
Value
4
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 6, 2022
SuperScoot, we appreciate you taking time to provide your feedback to us regarding your Samsung Galaxy Buds2 Pro. We are thrilled to hear you are enjoying the features of the device. In terms of the singing turning down the volume, this is a feature that allows you to not have to pause your music or remove to your buds if you are then going to have a conversation, this feature can be turned off inside the Samsung Wearables app so you can sing without any interruption to your sound quality and volume. As for the air funneling in to your ear you can also use the included silicone tips to adjust the fit and create a tighter fit inside your ear. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Overall Earbuds!
on December 5, 2022
Posted by: JCMikulak
from Fallon, NV
Expertise:Intermediate
[This review was collected as part of a promotion.] The active noise canceling works well, the earbuds are comfortable to wear for long periods of time, and the sound quality for calls and audio listening is clear. Battery life seems strong, and I haven't personally had any issues with my pair.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fits Great!
on December 5, 2022
Posted by: Eric Y
from Nebraska
Expertise:Intermediate
[This review was collected as part of a promotion.] Usually have trouble with earbuds staying in ears. These stay well. And audio is great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great audio and comfy!
on December 5, 2022
Posted by: Joe2323
from Sylmar
Expertise:Intermediate
[This review was collected as part of a promotion.] I did a trade in for these newest buds and these are super comfy and such great audio on them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome feature
on December 5, 2022
Posted by: Will
from Miami Fl
Expertise:Intermediate
[This review was collected as part of a promotion.] Great features especially when you are listening to music and someone is talking to you the music volume lower as you respond back to the person.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great headphones!
on December 5, 2022
Posted by: agusg1
from Issaquah, WA
Expertise:Expert
[This review was collected as part of a promotion.] I bought it because everyone told me that they are one of the best headphones on the market and they didn't lie. I love them soo much, the noise cancelation it's perfect, I can't hear anything else except the music. If you are looking to buy new headphones this are the one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounds and fit
on December 5, 2022
Posted by: Sergey E
from Seattle
Expertise:Intermediate
[This review was collected as part of a promotion.] Love galaxy 2 pro, I had all of galaxy the buds. 2 pro is the best. Previous galaxy pro constantly was falling from my ears. Galaxy + over time will hert ear canals. Sounds galaxy 2 pro is the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US