Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Customer Rating
5
Insane Bass and Great Features
on December 5, 2022
Posted by: Alex
from Topeka, KS
[This review was collected as part of a promotion.] Recently I got the Galaxy Buds 2 Pro and could not be happier with my purchase. These earbuds connect seamlessly with my Samsung Galaxy S22+ and feature a great array of features. From great ANC to insane audio quality I get the best audio and listening experience everytime as I use these earbuds. These are the best earbuds on the market and I highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'd glad I upgraded
on December 5, 2022
Posted by: Papa Smurf
from Dayton Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I had the Buds Pro I love the sound features and build. I hated that they didn't stay in my ears. I consistently had to keep pushing them in. With the Buds2Pro. They stay in my ear. The bluetooth connection in how far I can be away from them is amazing. Thanks for getting the right samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound,bass
on December 5, 2022
Posted by: Nephtali
from Philadelphia, pa
Expertise:Intermediate
[This review was collected as part of a promotion.] Very happy with all samsung products.very classy everything I have is samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Improved over the Pro's
on December 5, 2022
Posted by: Demus
from Oregon
[This review was collected as part of a promotion.] Used them daily for training using videos
More comfortable, fit is better, less ear fatigue. I enjoy using these daily. Battery life is a litter better than the pro.
More comfortable, fit is better, less ear fatigue. I enjoy using these daily. Battery life is a litter better than the pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Wireless Buds From Samsung YET!!!
on December 5, 2022
Posted by: DrEvil
from Charlotte, NC
Expertise:Expert
[This review was collected as part of a promotion.] I have had all of the different generations of Buds so far and these hands down blow the other ones away... from the way they fit in your ear to the sound quality and ease of use... Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great features.
on December 5, 2022
Posted by: AnaMowery
from Ravia, OK
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had these for a few months, use them daily and love them. They are noise canceling but will reduce the volume when I need to speak to others in the room. Great feature.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Defective Cash, Buds are Okay
on December 5, 2022
Posted by: James
from California
Expertise:Expert
[This review was collected as part of a promotion.] First buds pro I picked up, the case would not wireless charge, had to return defective. Second buds pro I picked up, the case charges briefly but haven't confirmed if it'll do a full charge from 0. Many complaints on forums about the charging case not wireless charging. Other than that the buds itself is fine.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 7, 2022
James, thank you for your feedback on the Samsung Galaxy Buds2 Pro. We are happy to hear you were able to get your charging difficulty taken care of with your charging case. The light indicator on the case should help you determine when they are fully charged, from red to green, and ensure it is working properly. Please feel free to reach out to us at any time with further feedback or questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Super versatile and a better fit & sound
on December 5, 2022
Posted by: RossB
I have had these Buds Pro2 earbuds for just over a month now, having upgrading from the Buds Pro. The sound difference is noticeable, having bumped up a notch from the originals. I bought the graphite color, and it is a matte finish. I prefer that to the gloss black that I had on the originals. These new Buds Pro2 are more comfortable, though I still cannot wear them all day. But the battery does last long enough if I wanted to, I’m sure. I need to go back and check if the weight was actually reduced. The sound suppression is slightly better as well, although that could actually come from the better fit. I am very glad that I upgraded to these Buds2 Pro!
Written by a customer while visiting Samsung US