Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: Law55
from Tulsa Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
[This review was collected as part of a promotion.] Graat Sound and fit, im loving mines. Thank you for including them Samsung GOOD MOVE!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Charles
Expertise:Intermediate
Verified Purchase:Yes
They have choppy sound if I'm moving while using them.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy Social Commerce, May 7, 2024
Hello Charles, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important an uninterrupted listening experience is to you with your buds. We have provided a link to an article to help you troubleshoot this matter with your device. We also recommend ensuring as you are moving around that you are still within range of your device which is about 30 feet but can change depending if there are obstructions between you and your connected device. Lastly, we have provided a link to the Samsung Support Team if you continue to have this experience with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
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Samsung Community
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Facebook
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Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Posted by: Al_SMU
from Dallas, Texas
Expertise:Intermediate
Verified Purchase:Yes
Love these ear buds. Definitely some of the best on the market!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
from Honolulu, HI
Expertise:Expert
Verified Purchase:Yes
Love them and I've had MANY different buds. They are great quality and fit so comfortably.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Pjl420
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Love these buds more then I ever expected definitely worth the money in my opinion highly recommend wish they had different color options besides that they are amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Dally
from Baytown texas
Verified Purchase:Yes
Great sound and quality happy that i finally got some
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Memseaku
from CA
Expertise:Beginner
Verified Purchase:Yes
It's Perfect size 👌 and good quality. Got a discount price that was awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great noise cancelling and music listening buds!
on April 30, 2024
Posted by: Nathias
from Utah, USA
Expertise:Intermediate
Verified Purchase:Yes
Had the first Gen buds and what a difference s few years makes. These new buds are AMAZING!! Sometimes I just use them for the noise cancelling because they work so well. Music is great and with the noise cancelling, you hear so so much! Love them bunches!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US