Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: Dave A
from Southern Utah
Expertise:Intermediate
Verified Purchase:Yes
I have the buds pro then got the buds 2 pro the sound is far better and the fit in my ears is much more comfortable and secure.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: David
Verified Purchase:Yes
Nice could use better battery life but still a win
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: JimmyG
Verified Purchase:Yes
I really love them. Noise canceling is great, but the left bud doesnt fit quite right. Almost lost it off a ferry on day one. I'm going to hang on to them but I wish they felt a little more secure.
Written by a customer while visiting Samsung US
Posted by: T Shaw
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
The sound is wonderful, the base is strong and clear without overshadowing the treble.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Fabian
Verified Purchase:Yes
Came in perfect condition no damage and came sealed
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
The technology is very good, but the design and comfort are not. Also, it does not cause confidence during use, since there is no safety system to prevent the device from falling during use.
Response from Samsung USBy Social Commerce, May 7, 2024
Hello Favizia, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would be happy to help you with the security and comfort of your fit to help you listen with confidence in your device. We have provided a link to an article to help with the ideal placement of the device in your ear. You can also perform a fit test while wearing the earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
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Written by a customer while visiting Samsung US
Posted by: Jack
from Des Moines Iowa
Expertise:Intermediate
Verified Purchase:Yes
My only problem is the volume maximum is less than my Lenovo Think.
Use for Audio books.
Use for Audio books.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mike B
from Seattle, WA.
Expertise:Intermediate
Verified Purchase:Yes
These earbuds are comfortable, easy to use and sound great. They work very well with my Samsung phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US