Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: MPR07024
Verified Purchase:Yes
They don't stay in your ears. I've watched actual videos about putting them in your ears and no matter what I do, they don't stay in. I like my old pair much better.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, May 24, 2024
Hey there MRP07024, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how valuable the fit of your earbuds is to your usage and enjoyment. In addition to the videos, if you have already used the additional ear tips in a larger and smaller size, you can perform a fit test while wearing the earbuds and connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you continue to have this experience or have any additional questions. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Boggs3010
Expertise:Intermediate
Verified Purchase:Yes
Fit was horrendous hurt my ear so much. Quickly grew tired of them falling out and then pressing them in so hard to prevent the issue it did not help. 3 days of use I smashed and threw them away. No joke
No, I would not recommend this to a friend.
Features
1
Performance
3
Value
2
Response from Samsung USBy Social Commerce, May 24, 2024
Hey Boggs3010, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you with the fit of your device to help you love your device fully. We have provided a link to an article to help you with the placement of the earbuds in your ears, you can also use the included additional ear tips in a larger and smaller size to help you with the fit. Lastly, you can always perform a fit test while wearing your earbuds and connected to the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Ryan
Expertise:Expert
Verified Purchase:Yes
I like theae earbuds. They are very loud so i am pleased. I use earbuds at the gym daily and have had multiple other earbuds and these are my favorite that i have had.
I would recommend this to a friend!
Performance
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Adrian
from Florida
Expertise:Expert
Verified Purchase:Yes
My second pair and they sound absolutely great, the app comes with nice features too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Juan Carlos S
from Maryland
Expertise:Expert
Verified Purchase:Yes
Excellent product quality and sound impress me a lot
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JBWolf71
from Fort Worth, TX
Expertise:Intermediate
Verified Purchase:Yes
Amazing product. Had the Galaxy BUDS Live prior to these and they are great. Wanted to see what the hype was all about with the Galaxy BUDS PRO2. And Samsung does it again!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jimmy Z
from Brooklyn, New York
Expertise:Intermediate
Verified Purchase:Yes
Great headphones among the Samsung wearables. I like the fit and build the previous years. This seems to last longer than the other older models.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bmoreboutbmore
Verified Purchase:Yes
Not audiophile level, but very good detail and clarity.
Written by a customer while visiting Samsung US