Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: José
Verified Purchase:Yes
Wonderful quality, comfortable, sweet lines, great performance, I love it
Written by a customer while visiting Samsung US
Posted by: Dario
from Miami
Expertise:Intermediate
Verified Purchase:Yes
Excelente ........................................
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: JR Samson
from Kansas City, MO
Expertise:Intermediate
Verified Purchase:Yes
The sound is amazing and so comfortable when I wear them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from West Pennsylvania
Verified Purchase:Yes
I love these things. They do everything hey say they do and the sound quality is very good!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Inner ear rash
on May 24, 2024
Posted by: Aundray
I purchased 2 sets and between me and my wife our ears have broken out and developed a scab on the inner ear I have purchased every year they were released never had this problem til now
Response from Samsung USBy Social Commerce, May 28, 2024
Hi there Aundray, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important a comfortable fit is to your usage and enjoyment. We have provided a link below to the Samsung Support Team to help you with the materials used in this device and help troubleshoot all options available to have the best experience possible. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Posted by: Damian
from Denver
Expertise:Intermediate
Verified Purchase:Yes
Good battery life and great sound. The noise cancelling feature works great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: NK00
from fl
Verified Purchase:Yes
The product works well for many purposes with no issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Dmmanha9
Expertise:Intermediate
Verified Purchase:Yes
Earbuds fall out all the time and I had to order multiple different tips but nothing seems to work. Also the buds randomly stop playing music for a couple seconds very frequently for how expensive they are you would think they wouldnt have issues right off the bat.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, May 24, 2024
Hello Dmmanha9, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you. We have provided links to articles to help with both the fit and the connection of your earbuds. We have also provided a link to the Samsung Support Team to offer assistance or answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US