Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: M9mabvmb33
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Received as a promotional gift & njoi them immensely they fit my work lifestyle perfectly thank u
I would recommend this to a friend!
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Tshale33
from Connecticut
Expertise:Intermediate
Verified Purchase:Yes
Great headphones, Fit nice in the ears, the sound quality is amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lil dee
from Hespria ca
Expertise:Expert
Verified Purchase:Yes
Best ear buds I used good on noise cancelation and music bumps
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Homero P
from Hosuton TX
Expertise:Intermediate
Verified Purchase:Yes
Sound it's very good for the price. Highly recommend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Fatima
from Louisville, KY
Verified Purchase:Yes
The sound quality is amazing and they fit nicely in my ear, I just feel like the battery doesn't last as long as my old Buds Pro did, but overall they're great earbuds
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Audio Audio Audio
Expertise:Expert
Verified Purchase:Yes
Really sound great and don’t fall out when lying down.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: R Quiles
from Middleburg, FL
Expertise:Intermediate
Verified Purchase:Yes
Incredible quality, great thump and super lightweight. Love the matte finish on the case, gives it a premium feel/look. Easy-to-use and love how customizable the tap controls are. Thanks!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Smsm
from New York
Expertise:Intermediate
Verified Purchase:Yes
I lost my case, and there was no option to buy a replacement case. The support person told me I couldn't use an aftermarket charger with the earbuds, so I bought a replacement. But then also took a risk and got an aftermarket charger for my original earbuds. The aftermarket charger worked perfectly. I wouldn't buy these again due to lack of replacement pieces, which is wasteful and distasteful upselling. The sound is good.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, May 31, 2024
Hello Smsm, we appreciate you sharing your experience with your Samsung Galaxy Buds2 Pro with us. We value your feedback as we continue to innovate our product line and do our best to provide the best experience possible to our customers. Please, don't hesitate to reach out to us again in the future with any questions or additional feedback on all of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US