Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: Nate
from Wi
Expertise:Intermediate
Verified Purchase:Yes
Comfortable with good sound quality. Has major connectivity issues if you walk with your phone in your pocket. Seems to cut in and out quite a bit.
Response from Samsung USBy Social Commerce, June 10, 2024
Hello Nate, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the seamless connection of your device is to your usage and overall enjoyment. We have provided a link to a great article to help you with this experience. We have also provided a link to the Samsung Support Team if you continue to have this experience after reviewing the article provided. Thank you for being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
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Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Excellent sound quality and fitment. Unfortunately, battery life is not up to par with competitors. But will get you through most workouts and flights.
Written by a customer while visiting Samsung US
Posted by: Bigaed2
Verified Purchase:Yes
They work seamlessly with my Galaxy 23 phone and the sound is great.
Written by a customer while visiting Samsung US
Posted by: Celso
Verified Purchase:Yes
Good sound and good noise cancelation perfect package I got it free
Written by a customer while visiting Samsung US
Posted by: Terry
from Haines city FL
Expertise:Intermediate
Verified Purchase:Yes
I have been using it for a week. The sound it's clear.the noise canceling its very good . Hands free calling it's good. Now touch controls kinda sucks. And battery time it's ok but not great. I also like the fact you can see the location of each ear piece. At least the last location you use them . The case it's amazing tiny and charges them fairly quick . You can use a wireless charger as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Bruce
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Excellent sound, and connection issues are a thing of the past!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Juliana
Expertise:Beginner
Verified Purchase:Yes
Excellent product. Very easy to use, great performance.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Yasser
from Miami FL
Verified Purchase:Yes
Son muy buenos los mejores q e tenido, al principio estaba indeciso
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US