Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: Joe Burrston
from San Francisco, CA
Expertise:Intermediate
Verified Purchase:Yes
Excellent performance at a modest price. Better fit for my ear than the previous model of Buds Plus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Titus
from Bronx, New York
Verified Purchase:Yes
I highly recommend the bud to anyone who owns a Samsung phone.
Written by a customer while visiting Samsung US
Posted by: Erma
from Huntsville alabama
Expertise:Expert
Verified Purchase:Yes
They don't sound as good as my last pair. Might send back
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, June 12, 2024
Hey Erma, we are grateful to you for taking time to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand our customers have different preferences for their listening experience with their device. If you haven't done so already, we recommend adjusting the settings in the Samsung Wearables App under equalizer. We have also provided a link to the Samsung Support Team if you believe there may be an underlying matter causing this frustration with usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Fix noise control
on June 11, 2024
Posted by: Denny
from California
Expertise:Expert
Says noise control/ambient noise is blocked but even in the highest volume in that setting do you still heat everything around you. Shouldn't even be a feature if it doesn't work properly
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Social Commerce, June 12, 2024
Hi Denny, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how valuable specific features of your device are to you during usage every day. You mention using Ambient noise feature and being able to hear everything going on around you. The Active Noise Canceling setting will block the outside noise from being heard with your device. We have provided a link to the Samsung Support Team if these features are not functioning as intended. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Andrew
from California
Expertise:Intermediate
Verified Purchase:Yes
Overall great earbuds, I currently have no complaints.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JDEREK
from Kansas city, mo
Verified Purchase:Yes
Great sound and great fit in ears. The galaxy buds2 pro earbuds are by the best I've ever used.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chase
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Active listening and noise cancelation are incredible, so is the audio for music and calls. 👍
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Heather D
from Corbin, Ky
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love these earbuds! They fit like a glove in my ear. They do not slide out like the other brands I've tried. The sound is really great as well! Pairing them to my phone was simple and easy. The battery seems to be pretty good too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US