Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: B Burton
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
These Buds 2 sound amazing the best I heard with my felling hearing.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Antony
from New Zealand
Expertise:Expert
Verified Purchase:Yes
Great sound the noise cancelling works awesome, got them on special, great upgrade to my original buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Colt
from KS
Expertise:Expert
Verified Purchase:Yes
Great quality, love how you can change to ambient with one quick tap.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Warren
from New mexico
Verified Purchase:Yes
Previously i had the galaxy live ear buds, i work around loud equipment. I decided to upgrade to these and there is a huge night and day difference on sound quality, and the amount of noise that they are able to cancel out. I am very pleased
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Claudia
Verified Purchase:Yes
It hurts the ear a little after using it for a while. When I exercise and sweat they slip and fall. Excellent sound.
Written by a customer while visiting Samsung US
Posted by: Dale
from Pennsylvania
Expertise:Expert
Verified Purchase:Yes
Great product, volume controll could be better.
Noticeable improvement on the noise cancelling feature but still not 100%.
Minor issue with connectivity and space away from devices.
Overall great product l.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Fieldboss
from Syracuse NY
Expertise:Intermediate
Verified Purchase:Yes
Soooo disappointed, they Did Not come with any different size ear pieces.
Having smaller ear drums, these won't stay in. So they are going to be useless.
Wish I could return them.
Having smaller ear drums, these won't stay in. So they are going to be useless.
Wish I could return them.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, June 13, 2024
Hi there Fieldboss, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand our customers have different shapes and sizes of ears. This device does come with additional ear tips in a smaller and larger size. It should have been located in a small cardboard box along with the charging cable in your original packaging. We have provided a link to the Samsung Support Team if for some reason this accessory was not included with your original purchase. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: KasieP
from Marietta OK
Expertise:Intermediate
Verified Purchase:Yes
Awesome sound. Great fit. Love the look and feel of them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US