Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: Mike
Verified Purchase:Yes
Awesome sound and they stay in my ears better than any others I have tried
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Creighton
from Overland Park, KS
Expertise:Intermediate
Verified Purchase:Yes
Very easy to use and the carrying case that charges the buds works great as well!
I would recommend this to a friend!
Performance
5
Written by a customer while visiting Samsung US
Posted by: Eddie
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
They are damaging my ears. I can't wear them for more than an hour and my ears begin to hurt. I feel as if my ear canal is swelling. I had to go about 2 weeks taking ibuprofen to reduce the swelling. I tried to wear them a second time only to have the same reaction.
Please help!
Please help!
No, I would not recommend this to a friend.
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 15, 2024
Hi Eddie, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how frustrating it is to have your earbuds not function as intended. We have shared a link to the Samsung Support Team below. They can offer you one on one assistance through chat to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Longtime Samsung User
Verified Purchase:Yes
Compared to the Buds Pro, the Buds Pro are lighter, fit my ear better, and have better sound quality.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Arun Rajan Jaya
from Amarillo,TX
Expertise:Expert
Verified Purchase:Yes
So clear and the ambient sound effect is crazy. I worth the purchase!
Go for it if you owns a galaxy device. Won't regret.
Go for it if you owns a galaxy device. Won't regret.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PeniWyz
from Wilkes Barre PA
Expertise:Expert
Verified Purchase:Yes
I am a Z Fold fan and Samsung in general. Love the Fold 6 so far and the cover screen is so much better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Main510
from Oakland,ca
Expertise:Intermediate
Verified Purchase:Yes
This generation earbuds are good discreet vibey and quality
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Erik M
from Fairfax, VA
Expertise:Intermediate
Verified Purchase:Yes
Amazing features and comfortable fit!
The noise cancelling is top notch, and I like the conversation detection and ambient sound amplification. These really have an incredible sound as well.
It takes some time to learn all the controls, but its well worth it to take advantage of all the functions.
I definitely think these beat the Buds v1 and I prefer them to the Buds3 with the stick. I'll be holding on to these for awhile!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US