Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Average customer rating
4.1
(638 Reviews)
Rating breakdown 638 reviews
5 Stars
385
4 Stars
101
3 Stars
44
2 Stars
60
1 Star
48
80%of customers recommend this product.
(
392 out of
487)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - Graphite
Posted by: Evan
Expertise:Intermediate
Verified Purchase:Yes
Sound profile, and pass through hearing are both improved. They fit in the ear much better in my opinion as well compared to the 1st pros. I like the matte charging case too.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Amazing product. It is really integrated in the UI. They are super comfortable and have an amazing sound.
Performance
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Marion AR
Expertise:Expert
Verified Purchase:Yes
Great Buy! I simply love everything about them from the fit to how long the battery last! They are amazing to me!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike plopper
from St.louis
Expertise:Intermediate
Verified Purchase:Yes
The best ear buds ever.The finest i have bought!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The battery doesn't last long, but sounds good..
on August 13, 2024
Posted by: Jean
from Easton Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Good sound It stays on your ears well and is comfortable.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gregory
from Texas
Expertise:Intermediate
Verified Purchase:Yes
i just absolutely really loveeee this headphones!! <33333333
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I was getting a ear infection
on August 7, 2024
Posted by: Jay77
from South Carolina
The Galaxy bud pro 2 started to give me an ear infection.. I thought it was the silicone ear tips so I changed it and it was doing the same thing is something wrong with the earbuds
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 16, 2024
Hi there Jay77, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We would be more than happy to help you with this experience with your earbuds. We have provided a link to the Samsung Support Team. You can work with them directly through chat to help troubleshoot what may be causing this experience and review options for a resolution. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Ron Z
from Phoenix, AZ
Expertise:Intermediate
Verified Purchase:Yes
The sound feels great! Awesome noise cancelling. Long lasting battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US