It is not holding ice the way I thought it would. Wondering if maybe I got a faulty one have to reup on ice every 3 hrs.
Response from hydroflask.comBy Alex Brynou, April 28, 2023
We apologize for the issue you are having. We'd be happy to replace your flask for you under our Lifetime Warranty. Please fill out a warranty claim via our website: www.hydroflask.com and choose Warranty at the bottom of the screen. Once you’ve submitted your warranty, you will receive a response within 2-3 business days.
Love my new hydro! I got the grapefruit color and I got the taller 24 oz hydro as well. I usually switch out the colors fairly often and give my old hydros to my family and friends so they can see how great they are!