I received my hydroflask quickly, however there was damage to my box and the flask arrived with a dent. This was almost surely an accident that occurred during shipping. The customer service was excellent to work with and offered to replace my flask. The replacement arrived quickly, and in perfect shape. It holds ice all day, and the size I got still fits in my cars cup holders unlike my yeti bottle, which is convenient.
We bought these as a staff appreciation gift. They are great for in the field and in the office. They are sturdy, reliable, and keep water nice and cold. The flex straw cap is essential - no having to unscrew a cap and stop what you're doing to take a drink. I highly recommend this style for folks who both work and play outdoors. I've lost and dropped so many of the other standard caps and the flex straw cap has been a game changer.
This thing is way overrated. If I fill it in the morning, my drink is warm by lunchtime. It does a poor job of keeping drinks cold and is absolutely not worth the money.
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, February 6, 2023
I apologize for the issue you are having. Please contact Customer Service at 888-584-9376 to discuss this further (8am-8pm ET).
I bought several for gifts and myself, different styles of Hydro Flasks. They were a hit, regardless of which style it was. My family travels quite a bit and we attach them to our backpacks or carry-ons. So much better than always buying a plastic bottle of water. I don't drink my water ice cold, so it keeps it cold enough for me. Fits in my vehicle beverage holder perfectly.
Yep, keeps my water cold. A bit weighty but not at all burdensome. I have smaller hands and this size was acceptable for holding around the middle when drinking. Flex straw is satisfactory. Sharp and solid color for black, not dull or faded. I ordered 3, 2 were gifts, my husband did joke that now I will have water bottle that someone will want to steal at the gym. Lol. Haven't heard a review on 3rd yet. I think if I ever order any others I would recommend a size up.