Paint chipped the first day and the straw cap leaks. It’s nice looking but not great.
Response from hydroflask.comBy Alex Brynou, July 14, 2023
We apologize for the issue you are having. Our Lifetime Warranty covers manufacturing defects. For more information you can visit our warranty page: www.hydroflask.com and choose Warranty at the bottom of the screen.
Love the new Oat color so much. The bottle is great but I don’t prefer the straw lid. My favorite is the Flex Sip Lid, but unfortunately, it’s only available for the Wide Mouth bottles. With the straw cap, you can’t fill the bottle up the whole way or else the water comes squirting out and you also can’t get the last bit of water at the bottom. It’s also inconvenient to clean. Eh. Should’ve gone with the 32 oz with the better lid.
I had one for three years and it was dropped and a big dent caused the ice to melt fast, so I got another one and it’s great. It doesn’t seem to keep the ice as well as the other one, but it works for me.
I'm sucking on the straw, water flows out, then it doesn't. I open it and see no blockage. It's a cycle of a few solid pulls on the straw with water flowing and then i'm sucking like my life depends on it. This should not be the case. Not concerned about the length of the straw...that seems fine. But I shouldn't have to work so hard for some water. I need help!
Response from hydroflask.comBy Alex Brynou, June 23, 2023
We apologize for the issue you are having. We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: www.hydroflask.com and choose Warranty at the bottom of the screen. Once you’ve submitted your warranty, you will receive a response within 2-3 business days.