Customer reviews from hydroflask.com
Hydroflask - Sip 20 fl. oz. BPA Free Insulated Bottle - Aloe
Average customer rating
4.1 out of 5
4.1
(687 Reviews)
Open Ratings Snapshot
Rating breakdown 687 reviews
5 Stars
445
4 Stars
52
3 Stars
64
2 Stars
51
1 Star
75
78%of customers recommend this product. 
(
238 out of 306
)
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Customer Reviews for Hydroflask - Sip 20 fl. oz. BPA Free Insulated Bottle - Aloe
Customer Rating
3 out of 5
3
Call me old school girl.
on April 8, 2020
Posted by: JMAND4653
from Austin TX ATX
Gender:Female
I love my neon on green 20oz coffee hydro flask. Keeps my hot chocolate hot at cold weather footballs, and the rest of the year it keeps my beloved iced tea ice cold. It’s the flip lid I don’t real like. It’s super hard to clean. You think coffee and iced tea stain your teeth, you should see the stuff I removed in the hard angle to reach places under the flip lid. I soak my flip lid over night every night in lukewarm water. Next morning with a handful of Q-tips I start to clean the inside of the lid. It gross! The concept is horrible and it’s a breeding ground for germs. Love the flip lid idea, but it needs work because the new lid looks like a worse germs breeding ground with all the removal parts. Keeping something that works simple is usually the way to go. The actual bottle part of the hydro flask gets 1000’s thumbs up. The lids get a big thumbs down.
I would recommend this to a friend!
Response from hydroflask.comBy Consumer Services, November 5, 2020
I apologize for the issue you are having. Please contact Customer Service at 888-584-9376 to discuss this further (8am-8pm ET).
Written by a customer while visiting hydroflask.com
Customer Rating
2 out of 5
2
This is my second one that lost it’s vacuum
on March 29, 2020
Posted by: Geeem
from Boise, idaho
Gender:Male
I’ll send it back after the Coronavirus subsides. I love the product but sending it back is a pain.
Response from hydroflask.comBy Consumer Services, July 22, 2020
I apologize for the issue you are having. Please contact customer service at 888-584-9376 to discuss this further.
Written by a customer while visiting hydroflask.com
Customer Rating
5 out of 5
5
Size is perfect
on March 26, 2020
Posted by: kcclancy13
from Ewing NJ
Gender:Female
Verified Purchase:Yes
My husband uses it for his walks. He likes the size. And he can put whatever he wants in it. It's the perfect size and has a carry handle.
I would recommend this to a friend!
Written by a customer while visiting hydroflask.com
Customer Rating
1 out of 5
1
Not what i was expecting
on March 25, 2020
Posted by: Carlee M
from Indianapolis
Gender:Female
Verified Purchase:Yes
I bought this about two months ago. Every drink i have it in taste different. I even asked my friends what they thought. Every single drink taste different and my coffee is always cold by the time i get to work. Not worth the money. I wish i would have just got another water one.
No, I would not recommend this to a friend.
Response from hydroflask.comBy Customer Service, July 8, 2020
You can test the insulation of your flask by filling it with boiling water. After about 5 minutes, feel the outside of the flask (below the neck). If you feel any hot spots, the insulation has been compromised and you are eligible for a replacement.
Written by a customer while visiting hydroflask.com
Customer Rating
4 out of 5
4
Great for hiot & cold
on March 22, 2020
Posted by: LJAB
from Michigan
Gender:Female
Verified Purchase:Yes
Works for an all day bottle. Coffee in the am and water the rest of the day without holding onto taste. My only complaint is that it doesn’t have an auto close feature: I have emptied an entire coffee into my purse when in forgot to check that it was sealed. Whoops!
I would recommend this to a friend!
Written by a customer while visiting hydroflask.com
Customer Rating
5 out of 5
5
Perfect in all the ways.
on March 20, 2020
Posted by: SaratheWrench
from Camas Prairie, ID
Verified Purchase:Yes
This coffee mug keeps things warm AND cold, fits perfect in a cup holder, and has a loop for easy carrying. The lid is easy to keep clean, so I don’t have the nasties I kept in my old mug’s crooks and crannies.
I would recommend this to a friend!
Written by a customer while visiting hydroflask.com
Customer Rating
4 out of 5
4
Love the vessel; HATE the lid
on March 17, 2020
Posted by: wanderlove
Verified Purchase:Yes
I have another hydro flask that I just love, so I bought a second to swap in between cleanings. My old hydro flask came with the hydro flip lid, which I like because I can operate it one-handed and it doesn’t take I’m up any room inside of the bottle. So when I ordered this one with the twist-lif, I also ordered another hydro flip lid to go with it. Well, the hydro flip lid does not line up with the logo like my old set does, which isn’t a big deal; it just looks wonky. For the price, I would have expected more careful alignment of the threading. But it’s the twist lid that I really despise. It’s fully waterproof and disassembles for cleaning, which I do like. I don’t like that it extends so far into the bottle, which means if I fill the bottle with ice, it catches on the ice and won’t screw on or operate correctly. But the worst thing is that I can’t operate the lid with one hand. Due to friction, a small amount of force is required to twist the lid open or closed, meaning takes one hand to hold the lid steady while twisting with the other hand. And don’t forget to hold the LID, not the bottle, or you will probably unscrew the lid by accident. I feel silly complaining about a bottle lid, but it’s so frustrating.
Lid issues aside, these flasks are high quality and the best I’ve found for keeping liquids cold or hot for long periods. The price seems steep for what it is, but then I remember how much having all-day cold water saved me during last summer’s heat waves.
Written by a customer while visiting hydroflask.com
Customer Rating
3 out of 5
3
Hard to clean and keep from leaking
on March 12, 2020
Posted by: Carrie76
from Ca
Gender:Female
Verified Purchase:Yes
We loved the old model better, this new one involves lots of parts to take apart and clean and if you don’t get the rubber gasket back right, it leaks!! So frustrating!!!
No, I would not recommend this to a friend.
Response from hydroflask.comBy Customer Service, March 16, 2020
I apologize for the issue you are having. Please contact Customer Service at 888-584-9376 to discuss this further (8am-8pm ET).
Written by a customer while visiting hydroflask.com
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