I bought this cup a little over a month ago and initially I liked it. Now, my coffee is cold after 2 hours. I like my other Hydro Flasks (I use them for water), but this cup is not good. Now, I am out the money spent on this cup and will have to buy another coffee cup ☹️
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, November 5, 2020
We'd be happy to replace your flask for you under our Lifetime Warranty. Please fill out a warranty claim via our website: (http://www.hydroflask.com/warranty/). Once you’ve submitted your warranty, a claim number will be emailed to you within 2-3 business days.
I bought this cup last week and it is already a game changer for my commute and workday. The watermelon color compliments my 40 ounce flask perfectly. During my commute I can safely stash my coffee in my work bag OR it fits in my cup holder perfectly. My coffee has remained piping hot... like steam hours later! My only complaint is I find it difficult to align the flex sip to the logo and my type A tendencies want it to match up perfectly... otherwise I'm already considering purchasing an additional flex sip top for my 40 ounce flask.
keeps drinks hot but the flex sip lid leaked on the second day. a positive is the company sent me a new lid, haven't gotten it yet so I don't know if it leaks also. If the new replacement lid also leaks then I will go back to the flip lid.
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, November 5, 2020
I apologize for the issue you are having. Please contact Customer Service at 888-584-9376 to discuss this further (8am-8pm ET).
All in our family have coffee Hydroflasks except my 15 1/2 yr old who often borrows her sister’s. Now she has her own! We have 13 Hydroflasks between the 5 of us- coffee, 40 oz-ers, and food containers for both hot stews on the go and icy cold picnic cocktails!
The flask keeps my coffee warm for hours, which I love. I actually do like that you can take apart the lid to clean it and that it doesn’t leak, but I don’t know why I cannot get the smell/taste off of it no matter how much I clean or soak it! I can’t even bare to drink from the lid because the taste is gross. I just screw off the lid every time I drink coffee, so my lid is basically pointless.
Response from hydroflask.comBy Consumer Service, November 5, 2020
We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: (http://www.hydroflask.com/warranty/). Once you’ve submitted your warranty, a claim number will be emailed to you within 2-3 business days.
Before I owned the Flex Sip Lid I had the Flip Lid. As soon as the Flex Sip Lid came out I was excited to own it. The twist to open lid and the handle make this lid superior to the Flip Lid. I use this for both water and coffee and I enjoy the simplicty of the twist to open lid and the leak free lid. I have not yet taken the top apart to wash it so I can't speak to that. I love this lid and it's become my go to bottle.