I purchased this to replace my older HydroFlask coffee tumbler because the old model lid started leaking after several years. This new one is even worse! It leaked from the very beginning. Coffee gets between the layers of the lid and drips out while drinking. It does keep the coffee hot for a while, but it's not worth it when it ends up all over my shirt.
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, October 20, 2021
I apologize for the issue you are having. Please contact Customer Service at 888-584-9376 to discuss this further (8am-8pm ET).
I brought 3 of them for my morning coffee which I make at home and bring it to work. I walk about 10 minutes to work after I get off the train. So my concern is spills, especially when it happens it ruined my pocketbook. So far everything is great. I didn't have to worry about the spills. Only thing I don't like about it is the cleaning. I'm too lazy to twist this cap to get clean. I just dumped them in the dishwasher without disassemble the cap.
I bought this coffee flex lid a few months ago. After a few months of use, the lid leaks when drinking. It also requires you to open and clean the inside of the lid every time you are cleaning the bottle. If you skip opening the lid to clean it, it will trap old coffee inside the flex lid. I just had to stop using the lid.
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, October 13, 2021
We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: (http://www.hydroflask.com/warranty/). Once you’ve submitted your warranty, a claim number will be emailed to you within 2-3 business days.
I bought this as a replacement for a mug I lost after having it for 10 years (not a hydroflask). The new one does a good job keeping drinks hot but the lid design leaves something to be desired. It does not seal all of the way and generally leaks liquid when the lid is closed. Hydroflask should try design the lid and go with a standard flip top.
Would give it 5 stars if it wasn't for the lids that sadly leaks. Love that my coffee stays warm but have to take extra precautions so I don't drip coffee on another blouse..