Leaks! After drinking half my coffee the cup decided to leak. Covered my shirt in coffee in church. Wish I could return it - I’ll never trust using it again! (Yes, the lid was on correctly.)
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, June 27, 2022
We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: (http://www.hydroflask.com/warranty/). Once you’ve submitted your warranty, a claim number will be emailed to you within 2-3 business days.
I drink hot drinks all day long, so I always have an insulated cup next to me and take one with me everywhere I go. I own Contigos, Yetis, and Zojirushis, but the HydroFlask is my favorite. It keeps drinks hot for hours, and the flex sip lid is easy to use and to wash. It washes well in the top rack of the dishwasher without chipping or fading. And it fits in the car cup holder. To be perfect, the lid would have a one-handed drink function like the Contigo, but I find the HydroFlask keeps drinks hot enough that it’s fine to leave the sipper open most of the time.
Really great reusable coffee mug that keeps coffee warm from breakfast to lunch and is leak proof for those who carry their coffee mugs in a bag or backpack. Easy to clean and reuse, this coffee mug is a fun and great addition for all coffee lovers.
Does not keep coffee hot for longer than 4 hours. If you get rid of the packaging it came in then you can’t return. Waste of money.
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, June 20, 2022
We'd be happy to replace your flask for you under our Lifetime Warranty. Please fill out a warranty claim via our website: (http://www.hydroflask.com/warranty/). Once you’ve submitted your warranty, a claim number will be emailed to you within 2-3 business days.
I've used this mug for two years and finally got fed up with it and replaced it. The mug itself is great design and keeps beverages at whatever temperature (hot or cold) for a very long time! However, the lid needs some design improvements as it is not the best for sealing. The gasket comes loose very often (see picture) and then takes some finesse and patience to see it correctly for a proper seal. And if it does seal properly, the fluid leaks out from between the upper and lower portion of the lid while drinking.
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, June 13, 2022
I apologize for the issue you are having. Please contact Customer Service at 888-584-9376 to discuss this further (8am-8pm ET).