Customer Reviews for Hydroflask - Sip 20 oz Insulated Bottle - Reef
Customer Rating
3
Doesn't Fit Under Keurig
on June 2, 2020
Posted by: slumberjackphil
Gender:Male
I am disappointed with this bottle because it does not fit under my full size keurig brewer. This could be argued that it is my fault and not a fault of the product and that would be a valid argument, but dimensions or a notice was not available at the time of purchase. The product is high quality and fits in a cup holder, which was my main motivation for the purchase, but at the cost of not being able to be brewed directly in the vessel. I would choose a smaller volume if you plan to directly brew from a keurig
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, August 10, 2020
I apologize for the issue you are having. Please contact customer service at 888-584-9376 to discuss this further.
I use this for water, which it keeps nice and cold. I like the flex sip lid- it’s easy to open and close, and hasn’t leaked. I just ordered a second one. I do wish it came in a bigger size. I know the other bottles do, but it looks like I’d have to order the flex sip lid separately.
I bought this about a month ago and the new lid design is just awful it will not stop leaking I have taken it apart and put back together just as the directions showed and still I would recommend buying one with the flip top lid cause this was a huge disappointment.
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, July 29, 2020
We'd be happy to replace your cap for you under our Lifetime Warranty. You can fill out a warranty claim here: (http://www.hydroflask.com/warranty/)
First off, I have to say the packaging was absolutely supreme! I had never seen anything like it! Packed so well, no dents/damage!! I use mine for cold beverages, primarily. I love how it keeps the ice all day, sometimes even the next day, I love the spill-proof lid, really makes me feel secure to toss my bottle in my bag, assured that it will NOT leak! It really is one of the best investments I’ve made, it’s definitely in a class all to it’s own! The sip-thru lid is easy to take apart, clean and put back together, which is a definite dealbreaker for me with the other brands...When I look at it and say how do I clean it?!?!?! I am so happy with my purchase!! (: