Extremely disappointing design! Your first sip doesn't leak but once closed again coffee is trapped between the layers of the cover and drips all over you. Have tried 3 different covers and they all do the same thing. Its a design flaw. I'd rather have the old flip top cover that doesn'teak!
No, I would not recommend this to a friend.
Response from hydroflask.comBy Customer Service, July 14, 2021
We appreciate your feedback. If you need further assistance, please contact Customer Service at 888-584-9376
The lid leaks everywhere. Every time you open it the lower screw loosens and then leaks. Horrible design! Try to contact them and they make it impossible. Have many of their products and the 32 ounce straw cup leaks every where too. Should have know better!!@
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, June 23, 2021
We'd be happy to replace your cap for you under our Lifetime Warranty. You can fill out a warranty claim here: (http://www.hydroflask.com/warranty/)
Okay, this insulation container is amazing. I have a 16oz Yeti and both are get for keeping fluids hot but the HydraFlask takes it to another level with the optional lids, kudos to those designers for thinking ahead!
I got this HF from one of your authorized resellers and the coffee started to taste weird, I clean my bottle or at least rinse it every day and I deep clean de sip cap (open it and clean the red rubber and everything) every week. I used a bottle cleaner tablet and it didn't helped. When I looked on the inside, I started noticing that there are some rusty stains on the "stainless steel". I tried to ask for the lifetime warranty but I can't find this product on the list, looked by sku and name and nothing!
Response from hydroflask.comBy Consumer Services, May 23, 2021
I apologize for the issue you are having. Please contact customer service at 888-584-9376 to discuss this further.
I have used a 20oz Hydroflask coffee for years, my old lid finally gave out. The newer 20oz coffee with flex sip lid is a great bottle which keeps my coffee hot. I wish it was still shorter, but wider. I don't mind the new thinner bottle. BUT the Flex Sip Lid is terrible. Everytime upon opening the lid, with the pressure build up, I get sprayed with a fine mist of my coffee all over, typically my pants.
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, May 17, 2021
I apologize for the issue you are having. Please contact customer service at 888-584-9376 if you wish to discuss this further.