Customer Reviews for Hydroflask - Sip 20 oz Insulated Bottle - Reef
Customer Rating
3
Poor lid design
on May 29, 2022
Posted by: Juniper tree
from California
Gender:Female
I loved this mug at first - keeps my hot tea hot and iced tea cold but the lid design leaks making it impossible to use. I like the straps on the lid and love that Hydroflasks don’t “sweat” but the lid on this one is a disappointment.
We are a hydro flask family. We have spent more money on hydro flasks than I care to admit. We love our hydro flasks but this lid is the worst. After only a few thorough cleanings this lid leaks and there is no fix. We have replaced more than one and still have the same issue. It is a bummer but now we have moved to another company for travel coffee containers.
Everyone of these caps that I have leaks after a few washes
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, June 9, 2022
We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: (http://www.hydroflask.com/warranty/). Once you’ve submitted your warranty, a claim number will be emailed to you within 2-3 business days.
I was so excited for my hydroflask travel coffee container because I love my hydroflask water bottle, but it doesn't keep my coffee warm. I just took a 45 minute walk in 40 degrees and my coffee went from piping hot to luke warm. I'm not sure if I have a lemon, but I'm definitely underwhelmed by this product.