Customer reviews from hydroflask.com
Hydroflask - Sip 20 oz Insulated Bottle - Reef
Average customer rating
4.1
(683 Reviews)
Rating breakdown 683 reviews
5 Stars
443
4 Stars
52
3 Stars
63
2 Stars
51
1 Star
74
78%of customers recommend this product.
(
238 out of
306)
Customer Reviews for Hydroflask - Sip 20 oz Insulated Bottle - Reef
Posted by: Justin REI
from Bellingham, WA
Gender:Male
Verified Purchase:Yes
I was hoping this would be as good as my water bottle from Hydro Flask but it is not. It leaks coffee when "closed" as well as a poor design of the opening and closing mechanism is counter clockwise to open and clockwise to close which is opposite of tightening the lid on so if you instinctively twist it the wrong way and if you over torque it then it gets all misaligned.
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, October 14, 2022
We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: (http://www.hydroflask.com/warranty/). Once you’ve submitted your warranty, a claim number will be emailed to you within 2-3 business days.
Written by a customer while visiting hydroflask.com
Customer Rating
5
LOVE this but .....
on October 2, 2022
Posted by: Babicki
Gender:Female
I just got the coffee one for my b-day and I did not know if it was going to work for water but ir did! I bring this to school,soccer ect. The only problem is I bought the white one so it does stain. If you are going to buy this don't buy the white because it does stain. Over all I love the water bottle and I do recommend it.
Written by a customer while visiting hydroflask.com
Posted by: DrewF
from Fairfax, VA
Gender:Male
Verified Purchase:Yes
I have tightened and re-tightened. I have disassembled and reassembled. And yet, I am still greeted with drips, drops, and drabs of my favorite beverage on my shirt and lap, thanks to the Flex Sip top. For cold drinks, I switched to using the straw lid, which is much more reliable. For coffee, I guess I’m out of luck.
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, September 30, 2022
We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: (http://www.hydroflask.com/warranty/). Once you’ve submitted your warranty, a claim number will be emailed to you within 2-3 business days.
Written by a customer while visiting hydroflask.com
Posted by: tuisi
Gender:Female
Verified Purchase:Yes
I love it! I used it for hiking and it could keep my drink cold.
Written by a customer while visiting hydroflask.com
Customer Rating
3
Disappointed: Indigo is just Navy Blue
on August 20, 2022
Posted by: Katie Jo
from Denver, CO
Gender:Female
I was so excited to get one of the new Sedona colors, "Indigo." Glad I went to a local dealer and saw it in person -- it's nothing but a very bleh navy blue. Which is fine if you like navy blue, but the photo made it look a little more vibrant, with an almost green undercast. Nope. Just navy blue.
I do love Hydro Flasks and have a collection of various colors. I'm totally in love with my Seagrass and Snapper ones! But this new Indigo color was a huge disappointment.
I would recommend this to a friend!
Response from hydroflask.comBy Consumer Services, August 23, 2022
We appreciate your feedback. If you need further assistance, please contact Customer Service at 888-584-9376
Written by a customer while visiting hydroflask.com
Customer Rating
4
Love the flask Dislike needing 2 hands to open lid
on August 11, 2022
Posted by: MarieA
from Bay Area, California
Gender:Female
Verified Purchase:Yes
I love the hydro flask as it does keep cold beverages cold and hot beverages hot, as advertised. I find the handle on the lid to be very useful as it allows carrying the flask with 1 finger or clip it to a backpack.
I gave it 4 stars because I wish the lid was designed to lock and unlock (open and close) with one hand. This would make it much more user friendly than having to use both hands to twist it in order to take a sip.
I would recommend this to a friend!
Written by a customer while visiting hydroflask.com
Customer Rating
3
Lid is hard to remove
on July 28, 2022
Posted by: Freeda
from Kentucky
Gender:Female
I love the cup itself. My issues are with the lid. The suction sometimes is so tight I have to have my husband take the lid off. Once I clean it I have a heck if a time getting it back together. I like the handle and the ability of closing it tightly.
I would recommend this to a friend!
Response from hydroflask.comBy Consumer Services, July 29, 2022
We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: (http://www.hydroflask.com/warranty/). Once you’ve submitted your warranty, a claim number will be emailed to you within 2-3 business days.
Written by a customer while visiting hydroflask.com
Posted by: Austin_TX
from Austin, TX
Verified Purchase:Yes
Love the bottle! You did do a great job in simplicity of the lid design (with only 3 parts) but I really prefer a traditional flip open lid that requires a bit less time to clean it. I actually use it for coffee so it starts looking bad pretty quickly if it isn't taken apart and cleaned after every use. Luckily I still have the old style lid from my old bottle that lost its vacuum, so I will use that one. Thanks again!
I would recommend this to a friend!
Written by a customer while visiting hydroflask.com