Leaks around the cap. No matter what we have tried, it leaks from either where the whole cap screws into the tumbler, or where the cap twists to open and close. The tumbler itself is great, but the leaking is awful. Sometimes it will start out without leaking, but before the coffee is gone, it will be leaking. Can we get the flip top back?!
I love how the coffee retains its heat in the Hydro Flask and I always take mine with me when traveling. However, after using this for several months the lid is leaking and I have gotten coffee on white blouses, papers, etc. This is not ideal. I wonder I just got a defective lid or if this happens a lot, I hope the lifetime warranty kicks in as I did love it when it did not lead
Some things that can make this better is perhaps a rubberized grip for easy gabbing & above all else is incorporating an auto seal feature just like the contigo coffee mugs. I used to have a contigo mug and it’s auto seal cap works very well. often time you’ll just forget to close the lid on the hydro flasks rotating lid.
I just got it but it doesn't keep hot it doesn't keep cold too....
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, November 3, 2022
We'd be happy to replace your flask for you under our Lifetime Warranty. Please fill out a warranty claim via our website: (http://www.hydroflask.com/warranty/). Once you’ve submitted your warranty, a claim number will be emailed to you within 2-3 business days.
I was excited to get this bottle. Unfortunately it doesn't keep hot for 12hours,i poured the 195 degree hot water at 9:30pm when i wake up at 1:13am the water isn't hot.
No, I would not recommend this to a friend.
Response from hydroflask.comBy Consumer Services, October 31, 2022
We'd be happy to replace your flask for you under our Lifetime Warranty. Please fill out a warranty claim via our website: (http://www.hydroflask.com/warranty/). Once you’ve submitted your warranty, a claim number will be emailed to you within 2-3 business days.