Customer Reviews for Hydroflask - 24 oz BPA Free Wide Bottle with Straw Cap - Trillium
Customer Rating
2
The bottle is great but
on April 25, 2023
Posted by: Joyce B.
The bottle is great but so disappointed that my monogram didn’t come out the way I ordered it. I wanted it up and down the side of the bottle and white. It came with the name going across the top of the bottle and in silver. It showed correctly in the picture when I ordered it but didn’t come that way. And it says I can’t return a personalized item.
Response from hydroflask.comBy Alex Brynou, April 25, 2023
We appreciate your feedback. If you need further assistance, please contact Customer Service at https://www.hydroflask.com/contact-us
I'm a little disappointed with the new model because water still partially leaks through the top when it's closed. I had to replace the standard bottle due to mold, so I figured the wide mouth would be an upgrade.
Response from hydroflask.comBy Alex Brynou, April 25, 2023
We apologize for the issue you are having. We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: www.hydroflask.com and choose Warranty at the bottom of the screen. Once you’ve submitted your warranty, you will receive a response within 2-3 business days.
I've owned Hydro Flask bottles for over 10 years. I currently have 5 and I have also given them as gifts throughout the years. Yes they are a little pricy but well worth it! They truly perform as advertised! I recently had to have one replaced and the customer service dept. was outstanding too. I will never buy another brand. (I have tried cheaper and do not perform as well.)
[This review was collected as part of a promotion.] My daughter is constantly on the go: cheerleading, basketball, volleyball, dance team. All of these activities require hydration. I got her the 24 oz. Wide Mouth HydroFlask with Flex Straw Cap for her water. She takes this cup everywhere with her! She refuses to use anything else and she cleans it every night. I am amazed at how easy it is to keep clean, even in the straw!
[This review was collected as part of a promotion.] My 13-year old got one look at this and promptly declared it was hers. She loves Hydro Flasks and usually carries one much wider around than this model, but it turns out she finds it easier to carry around at school all day. Can't beat Hydro Flask for carrying a lot of water and keeping it cold.
I love my new Hydroflask!!! It is just perfect! I would love to be able to just fold it up and carry it in my pocket, alas that would defeat the whole purpose. As an old I really love it. As an old Boy Scout and former Army specialist, I find this supremely useful and well made. Just really LOVE it!