Customer reviews from hydroflask.com
Hydroflask - 24 oz BPA Free Wide Bottle with Straw Cap - Trillium
Average customer rating
4.4
(777 Reviews)
Rating breakdown 777 reviews
5 Stars
559
4 Stars
68
3 Stars
68
2 Stars
43
1 Star
39
98%of customers recommend this product.
(
65 out of
66)
Customer Reviews for Hydroflask - 24 oz BPA Free Wide Bottle with Straw Cap - Trillium
Customer Rating
1
3rd Replacement
on May 4, 2023
Posted by: Thomas M.
I am very disappointed that this Hydro Flax failed twice in just 9 months and had to be replaced. I'm on my third replacement. While Hydro Flask's lifetime warranty is great, I expect better quality. I had to pay shipping twice. Why should a customer have to pay shipping for a quality issue? I have a Hydro Flask from 2017 that still keeps my drinks cold all day. The quality of newer Hydro Flask products appears to have significantly decreased. I do not recommend this product.
Response from hydroflask.comBy Alex Brynou, May 4, 2023
We appreciate your feedback. If you need further assistance, please contact Customer Service at https://www.hydroflask.com/contact-us
Written by a customer while visiting hydroflask.com
Customer Rating
5
Great product!
on May 2, 2023
Posted by: kayyy
from Atlanta,GA
Gender:Female
[This review was collected as part of a promotion.] I like having the little strap to carry the bottle with and plan to get a carabiner to hang it from my backpack. Other comments about the switch to open it being unclear are accurate, but this is definitely not a deal breaker. It's not hard to open, it's just not extremely obvious which direction the straw flips to open as the thumb tab is only just barely off center. However, if they put it more toward the opening, then it would be in the way of your mouth. Short of adding a texture or color to one side of the tab to make it obvious, I think they did the best they could here.
My only real qualm is that I don't think I would enjoy using this during a strenuous workout. It requires enough sucking power that I wouldn't really want to deal with that if I was already out of breath and desperately wanting water. But so long as you're just doing something light or moderate, this should not be an issue.
I would recommend this to a friend!
Written by a customer while visiting hydroflask.com
Customer Rating
3
Just OK
on May 2, 2023
Posted by: patty H.
This is my second flask and had high hopes it would be as good as the first just slimmer to fit my car cup holder. Unfortunately, it doesn't keep beverages cold as long and is top heavy easily tipping prone. It does fit my car cup holder though.
Response from hydroflask.comBy Alex Brynou, May 2, 2023
We apologize for the issue you are having. We'd be happy to replace your flask for you under our Lifetime Warranty. Please fill out a warranty claim via our website: www.hydroflask.com and choose Warranty at the bottom of the screen. Once you’ve submitted your warranty, you will receive a response within 2-3 business days.
Written by a customer while visiting hydroflask.com
Customer Rating
5
I love this water bottle
on May 1, 2023
Posted by: Brandon R.
I upgraded from the standard mouth to the wide mouth and haven’t looked back since. Plus the amount of water this holds is great.
Written by a customer while visiting hydroflask.com
Customer Rating
5
Best Water Bottles!
on April 30, 2023
Posted by: Kari B.
I like both the wide and standard mouth water bottles. They are easy to clean in the dishwasher and always look like new.
Written by a customer while visiting hydroflask.com
Customer Rating
5
Hot is hot.Cold is cold.
on April 28, 2023
Posted by: MsAu
from Mesa, AZ
Gender:Female
[This review was collected as part of a promotion.] This is the best cup ever! my coffee stays hot long enough that I am ready for a cold drink before my coffee is cold. Easy to care for and pretty too. I am so happy with my first one and went out and bought more in different colors.
Written by a customer while visiting hydroflask.com
Customer Rating
5
Great buy
on April 28, 2023
Posted by: Holly B.
I wanted a water bottle I could leave in my car while I work and then drink cool water on my drive home. I live in Phoenix, so as the days get warmer, I am curious to see how it works. So far, if I fill it up with water and ice in the AM, the water is still cold at 4:00 PM. Temps are in the low to mid 90s outside and much hotter inside my car. I notice that if the bottle is less than 1/2 full, it doesn’t stay as cold. Also, if it sits in the sun versus shade, it is less cold. Still, for a somewhat slim bottle in a hot car, I am very impressed.
Written by a customer while visiting hydroflask.com
Customer Rating
3
Very disappointed in the straw top
on April 25, 2023
Posted by: Laura L.
I've been using Hydroflask water bottles for years and wanted to try a different style. Unfortunately, the straw top is difficult to open and flops around once open. Terrible design. Fortunately, my other straw top fits the bottle but on the whole this was not a successful purchase.
Response from hydroflask.comBy Alex Brynou, April 25, 2023
We apologize for the issue you are having. We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: www.hydroflask.com and choose Warranty at the bottom of the screen. Once you’ve submitted your warranty, you will receive a response within 2-3 business days.
Written by a customer while visiting hydroflask.com