While I like the flask, the “flex” straw cap doesn’t meet my expectations. It is very finicky in its positioning to get a good drink. If it’s not in the most extreme bend back position you either get air+water, or just air. I don’t like how it moves while I’m drinking and I get air.
Response from hydroflask.comBy Alex Brynou, June 7, 2023
We apologize for the issue you are having. We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: www.hydroflask.com and choose Warranty at the bottom of the screen. Once you’ve submitted your warranty, you will receive a response within 2-3 business days.
[This review was collected as part of a promotion.] THE COLOR OF THIS SPECIAL WATER WORKS WIELDED AND CHAROTTE WORK FOR YOUAND HOW IT IS GOING TO BE WHERE IT NEDS TO BE SHOWN AS THE RIGHT PRODUCT AND I FEEK LIKE THE WAY IT IS.I SEE IT WAS SET WITH DIFFERENT FLAIR
I love it! It fits in my cup holders in my car, doesn't leak, keeps stuff cold for well over 24 hours. The straw is great for driving, because you don't have to tip it up in your vision. I'd recommend it to anyone and everyone.