Customer Reviews for Hydroflask - 32 fl. oz. BPA Free Insulated Bottle - Trillium
Customer Rating
1
Not keeping water cold
on May 3, 2023
Posted by: Emily M.
The flask didn’t seem to keep water cold. So I filled it with ice one night and went to bed. It was completely melted by morning. My old flask didn’t do that.
Response from hydroflask.comBy Alex Brynou, May 4, 2023
We apologize for the issue you are having. We'd be happy to replace your flask for you under our Lifetime Warranty. Please fill out a warranty claim via our website: www.hydroflask.com and choose Warranty at the bottom of the screen. Once you’ve submitted your warranty, you will receive a response within 2-3 business days.
After spilling water constantly all over me with my old gym cups I finally but the bullet buying this lid and the hydra flask. Wish I’d have done it sooner.
Emoji heart printed on water bottle was printed as a ?
on May 2, 2023
Posted by: Jeff F.
I don’t understand. And no one contacted me to tell me this> and your system let me put the emoji in in the first place?
Response from hydroflask.comBy Alex Brynou, May 2, 2023
We apologize for the issue you are having. Please contact Customer Service at https://www.hydroflask.com/contact-us to discuss this further (Mon-Fri 8am-8pm ET).