We received a brand new 32 oz Hydro Flask replacement for a bottle that we had for a few years which had become compromised through no fault of our own. With almost no effort on our part we received the brand new replacement in no time flat. This is why I will never buy anything but Hydro Flask and urge others to do the same. It's hard to top that kind of service anywhere else.
Did not keep items hot for 12 hours at best like warm. Bought it as a gift so was disappointed when I was told product didn’t work as advertised
Response from hydroflask.comBy Alex Brynou, May 18, 2023
We apologize for the issue you are having. We'd be happy to replace your flask for you under our Lifetime Warranty. Please fill out a warranty claim via our website: www.hydroflask.com and choose Warranty at the bottom of the screen. Once you’ve submitted your warranty, you will receive a response within 2-3 business days.
Tiny font. No customizable graphics. Not worth the price. Yeti allows a lot more customizing. For example, I can put my fire dept patch on it and play with the font more.