Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Book4 Edge - Copilot+ PC - 15.6" LED Laptop - Snapdragon X - 16GB Memory 512GB Storage - Sapphire Blue
Average customer rating
4.5
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
160
4 Stars
34
3 Stars
11
2 Stars
8
1 Star
7
86%of customers recommend this product.
(
68 out of
79)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Book4 Edge - Copilot+ PC - 15.6" LED Laptop - Snapdragon X - 16GB Memory 512GB Storage - Sapphire Blue
Customer Rating
4
Downgraded Due to Sound Quality
on November 6, 2025
Posted by: Sea Jay
from Albany NY
Expertise:Intermediate
Very happy with laptop except for sound quality which is seriously degraded by placing the speakers on the bottom of the laptop. What is surprising is that if you cover up the speaker grills on the bottom, the sound improves substantially as it must force up sound through the keyboard. Also, the volume is poor and as noted by others, you have to push the Function key along with the speaker up or down key. Speaker grills on the top of the laptop would appear to be a superior design although Samsung must have its reasons. Also, coming off an HP laptop with top speakers with the B&O (Bang & Olufsen) technology which provides notably superior clarity and volume.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Everything is great, but battery life is weak
on October 31, 2025
Posted by: John
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
Everything about the laptop is great but the battery life is pretty weak. With very light usage, it won't get over 10 hours. Heavy browsing, maybe 5-6 hours, considering I have battery protection on that caps the max charge rate to 80%.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung it's in the name
on October 21, 2025
Posted by: Pleasedbeyondbelief
[This review was collected as part of a promotion.] Success is definitely demanding .
Access to all can be found .
Managed correctly it could be yours.
So much more demanding than ever.
Ultimately it's up to you.
Nevertheless it's found everywhere.
Go get yourself a Samsung device it's the
greatest name out there if you want
to have it all and more, for me there
is no other.
Access to all can be found .
Managed correctly it could be yours.
So much more demanding than ever.
Ultimately it's up to you.
Nevertheless it's found everywhere.
Go get yourself a Samsung device it's the
greatest name out there if you want
to have it all and more, for me there
is no other.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great laptop for efficiency and performance
on October 10, 2025
Posted by: coundtryman
[This review was collected as part of a promotion.] The Galaxy Book 4 Edge is a standout among the new generation of AI PCs, brilliantly combining high performance with an ultralight, thin design.
Powered by the Snapdragon X Elite chip, it delivers snappy, responsive speed for demanding tasks, while its exceptional portability makes it ideal for users on the go. The stunning, high-resolution AMOLED display further enhances its premium feel.
As an ARM-based Windows device, it initially faced some application compatibility issues—a common hurdle for new architectures. However, continuous updates and an improving software ecosystem have quickly and significantly resolved the majority of these concerns, allowing most mainstream applications to run smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful and Reliable
on October 10, 2025
Posted by: GuardianoftheGalaxy
[This review was collected as part of a promotion.] Possibly the best laptop I've ever owned. The features are very user-friendly and easy to navigate through. I don't play much games on this device, but when I do, graphics look great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy book 4 edge
on October 10, 2025
Posted by: Crystal
[This review was collected as part of a promotion.] I got this laptop for my masters program. It is great & works fast even with multiple windows open. Would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Decent for the price
on September 30, 2025
Posted by: Booktabtv
[This review was collected as part of a promotion.] It's funny having a samsung windows computer because it's defined windows but it has samsung apps (not programs) and galaxy Ai works between my phone tab and book. Even my mouse and keyboard on my pc works for my TV. I stream and use my phone as a Webcam while my pc uses a graphics card. It really brings everything together.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Laptop
on September 25, 2025
Posted by: GodBlessYou
[This review was collected as part of a promotion.] I LOVE this laptop. It is quick. It has an amazing display. And it handles everything I throw at it; from day to day tasks, and even some light video editing.
Value
5
Written by a customer while visiting Samsung US