Customer reviews from tefal.com
T-Fal - 6.3Qt/6L Infrared Air Fryer Surface XXL, Square Cooking Surface, 10 Versatile Programs, Black - Silver
Average customer rating
4.7
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
47
4 Stars
4
3 Stars
4
2 Stars
2
1 Star
0
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for T-Fal - 6.3Qt/6L Infrared Air Fryer Surface XXL, Square Cooking Surface, 10 Versatile Programs, Black - Silver
Customer Rating
5
So easy to use
on September 12, 2026
Posted by: Sassy
It is perfect for me, cleans up so nicely. The size is great for one, two or more people
Response from tefal.comBy Customer Service, Customer Service, September 14, 2026
We’re so glad you’re enjoying your Infrared Air Fryer! It’s great to hear that you’re loving the size, easy cleanup, and simple cooking experience. Thank you for sharing!
Written by a customer while visiting tefal.com
Posted by: Qeliv
Verified Purchase:Yes
I’ve been cooking with an air fryer for a few years. On a whim, I purchased the Infrared Air Fryer XXL. My thoughts were more fries and chicken wings. This product is much more than I expected.
Response from tefal.comBy Customer Service, Customer Service, September 10, 2026
Thank you for sharing your experience! We’re so glad to hear that the T-fal Infrared Air Fryer XXL has exceeded your expectations. It’s wonderful to know that you’ve discovered it can do so much more than fries and chicken wings! We truly appreciate you choosing T-fal and sharing your experience.
Written by a customer while visiting tefal.com
Posted by: Tinydog
Gender:Female
Verified Purchase:Yes
I’ve had this for 2 weeks and I want to love it but the cooking is uneven. The right side does not cook as well as the left. I cooked 2 pounds of wings and the wings on the right had barely cooked when the left side was nice and crispy. ( I didn’t take a picture unfortunately) I also tried a frozen pizza. The bottom was not cooked and still white so I had to continue to cook it while the top charred, however, a little less on the right side (you can actually see a line down the pizza) . I don’t think I’ll ever try another pizza in there as it was a waste … it is extremely quiet though! And the amount of cooking space is amazing!! However, it’s also useless at the same time if the right side doesn’t cook at the same speed as the left. Unfortunately I might have to send it back?
No, I would not recommend this to a friend.
Response from tefal.comBy Customer Service, Customer Service, August 18, 2026
We’re sorry to hear the cooking results haven’t been consistent across the unit. We understand how frustrating that must be, especially after trying multiple foods. Please contact our Customer Service team with your product details so we can look into this and help with next steps.
Written by a customer while visiting tefal.com
Posted by: Amalia
from Montréal, Canada
Gender:Female
Verified Purchase:Yes
So far, so good!
I like the large cooking surface.
It is heating very fast.
It is the best air fryer I ever owned, and I had a few...🎉
I like the large cooking surface.
It is heating very fast.
It is the best air fryer I ever owned, and I had a few...🎉
I would recommend this to a friend!
Response from tefal.comBy Customer Service, Customer Service, August 25, 2026
Now that’s a review we love to see! We’re so glad your Infrared Air Fryer is living up to the hype. That extra-large cooking surface and fast heating definitely make it a great go-to for everyday meals. Thanks for making it your best air fryer yet!
Written by a customer while visiting tefal.com
Customer Rating
5
Must have
on August 10, 2026
Posted by: JaneD
(This review was collected as part of a promotion.) This is one of the best items I tested so far. First of all,I love how wide it is. I can fit a standard size pizza. No need to preheat because it heats fast. Setting are many, you can do a lot of things. I love the handle its easy to pull and safe because it doesn't heat up. I like how it's designed and you can take a peek while cooking. It has a nice design in pan that can separate the oil. Little downside for me is I hope its a little taller. It's a little hard for me to reach under while cleaning but besides that, I loved it❤️
Response from tefal.comBy Customer Service, Customer Service, August 25, 2026
Sounds like your Infrared Surface XXL is checking a lot of boxes! We love hearing that you’re enjoying the extra-wide cooking surface, fast heating, versatile settings, and cool-touch handle. And fitting a full-size pizza? That’s a win! We also appreciate your feedback about the height and cleaning access, it’s always helpful to hear what could make the experience even better.
Written by a customer while visiting tefal.com
Posted by: Déception
Verified Purchase:Yes
Bonjour,
Je suis satisfaite à 5/10.
La cuisson n’est pas uniforme. Il me semble que c’est essentiel.
Je pense retourner l’appareil.
De plus, je vois que vous accordez maintenant un rabais de 50$, une semaine après mon achat. C’est frustrant.
Je suis satisfaite à 5/10.
La cuisson n’est pas uniforme. Il me semble que c’est essentiel.
Je pense retourner l’appareil.
De plus, je vois que vous accordez maintenant un rabais de 50$, une semaine après mon achat. C’est frustrant.
Response from tefal.comBy Customer Service, Customer Service, August 5, 2026
Merci d’avoir partagé votre expérience. Nous sommes désolés que la cuisson ne soit pas uniforme, car il s’agit effectivement d’un élément essentiel pour ce type d’appareil.
Nous comprenons également votre frustration d’avoir vu une réduction de 50 $ seulement une semaine après votre achat. Vos commentaires concernant les performances de cuisson et l’expérience d’achat seront transmis à nos équipes afin de les aider à améliorer le produit et le service offert à nos clients.
Nous comprenons également votre frustration d’avoir vu une réduction de 50 $ seulement une semaine après votre achat. Vos commentaires concernant les performances de cuisson et l’expérience d’achat seront transmis à nos équipes afin de les aider à améliorer le produit et le service offert à nos clients.
Written by a customer while visiting tefal.com
Customer Rating
2
Very disappointing first use.
on July 28, 2026
Posted by: JCT1
from NH
Gender:Male
Today I decided to test out my new air fryer with a frozen pizza. It was a 12 inch red Baron classic crust frozen pizza. I loaded the pizza into the air fryer and hit the frozen pizza button and start. The air fryer was very quiet and the pre heating setting for frozen pizza was 350° for 15 minutes. When the beep went off signifying my pizza was done I pulled out the pan and when I went to take the pizza out and put it on a pizza plate I was surprised to find out that it was completely floppy, the bottom of the pizza was no white with no signs of browning whatsoever. The top of the pizza seemed to be done although there was also no browning or charring there either and it seemed to be semi warm but not hot. I plated the pizza and then put it in my Betty Crocker countertop cooker to finish it off. All in all a very disappointing first use of the air fryer. I will give it a few more chances but if it does not perform better then I will get rid of it. As previously stated very disappointing performance so far.
No, I would not recommend this to a friend.
Response from tefal.comBy Customer Service, Customer Service, August 25, 2026
We’re sorry your first experience with the Infrared Surface XXL was disappointing, especially when you were expecting a properly cooked pizza. We appreciate you taking the time to share such detailed feedback about the temperature, cooking time, and results. We hope your next few uses give you a better experience, but if you continue having trouble with the performance, we encourage you to reach out to our customer service team so we can help troubleshoot with you.
Written by a customer while visiting tefal.com
Customer Rating
5
The best air fryer I've own!!
on July 27, 2026
Posted by: SylvieA
(This review was collected as part of a promotion.) I've been really impressed with the T-fal infrared air fryer. It heats up quickly. Everything cooks evenly. It's XXL so definitely enough place to cook anything. Can even cook a whole pizza in there. You can even see through when it's cooking. It's also easy to clean. I definitely recommend it. It's one if my favorite kitchen appliance.
Response from tefal.comBy Customer Service, Customer Service, August 25, 2026
We love hearing that your T-fal Infrared Air Fryer has become one of your favorite kitchen appliances! From the XXL cooking surface and quick heating to the see-through design and easy cleanup, it sounds like you’re making the most of it. And a whole pizza? Even better! Thanks for the recommendation!
Written by a customer while visiting tefal.com