Customer reviews from https://www.asus.com
ASUS - ROG Strix G18 Gaming Laptop, 18 WQXDA 240Hz - AMD Ryzen 9 9955HX, 32GB RAM, 1TB SSD, RTX 5070, Win 11, G814FP-WS96 - Eclipse Gray
Average customer rating
4.8
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
29
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for ASUS - ROG Strix G18 Gaming Laptop, 18 WQXDA 240Hz - AMD Ryzen 9 9955HX, 32GB RAM, 1TB SSD, RTX 5070, Win 11, G814FP-WS96 - Eclipse Gray
Posted by: Jennifer Mulkey
Frequency of use:Daily
Verified Purchase:Yes
This had everything I wanted and I love the graphics. And it's big enough for me to see! My games are so much better on this!
Written by a customer while visiting https://www.asus.com
Posted by: Dwhat12693
Verified Purchase:Yes
Fast and easy to use love the design keyboard layoutand overall look
Written by a customer while visiting https://www.asus.com
Posted by: MoltenMedusa
Frequency of use:Daily
Verified Purchase:Yes
I bought this laptop expecting a solid upgrade.
Instead, I accidentally unlocked a completely different level of performance.
I went from being a consistent, decent player to dropping scores I honestly didn’t think were possible. Everything is faster, smoother, and more responsive than anything I’ve used before.
Turns out I didn’t need to get better — I just needed the right hardware.
ASUS definitely built something special here.
Instead, I accidentally unlocked a completely different level of performance.
I went from being a consistent, decent player to dropping scores I honestly didn’t think were possible. Everything is faster, smoother, and more responsive than anything I’ve used before.
Turns out I didn’t need to get better — I just needed the right hardware.
ASUS definitely built something special here.
Written by a customer while visiting https://www.asus.com
Posted by: Chadwick
Frequency of use:Daily
Verified Purchase:Yes
Very happy with my purchase. All the options available make using the laptop very convenient and user friendly. The laptop is also great in the esthetic department and performance as well.
Written by a customer while visiting https://www.asus.com
Posted by: William Wyszomirski
Frequency of use:Daily
Verified Purchase:Yes
I just spend a few thousand dollars on a new Asus laptop and it is EXTREMELY difficult to use it's keyboard. You can't see the letters on the keys I tried every variation of the colors to no avail. Shopping now for a replacement board for the computer. When evening comes the Q-W-E-R-A-S-D-F keys are impossible to see. Piece of crap!!
Response from https://www.asus.comBy CLM, March 31, 2026
Dear William Wyszomirski,
Thank you for your feedback.
We do understand your disappointment with the product and the inconvenience this may have caused if the keyboard did not meet your expectations. Try to customize or reconfigure the lightings using the Armoury Crate utility software. Ensure you are using the most current version posted at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/ .
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your feedback.
We do understand your disappointment with the product and the inconvenience this may have caused if the keyboard did not meet your expectations. Try to customize or reconfigure the lightings using the Armoury Crate utility software. Ensure you are using the most current version posted at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/ .
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Steelerfan88
Verified Purchase:Yes
Fantastic gaming laptop, which is the reason I bought it for. It handles every AAA title I've thrown at it with ease.
Written by a customer while visiting https://www.asus.com
Posted by: Burningright
Frequency of use:Daily
Verified Purchase:Yes
Replaced my desktop gaming rig and couldn’t be happier with the 5070 and graphics hope it lasts
Written by a customer while visiting https://www.asus.com
Posted by: Dewayne
Frequency of use:Daily
Verified Purchase:Yes
It is super fast and has the cleanest and clearest view I have ever seen. I have a cooling pad for it and it stays cool
Written by a customer while visiting https://www.asus.com