Customer reviews from startech.com
Startech - 2-Port USB HDMI KVM Switch with Audio and USB 2.0 Hub - Black
Average customer rating
3.4
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
Customer Reviews for Startech - 2-Port USB HDMI KVM Switch with Audio and USB 2.0 Hub - Black
Customer Rating
1
Stopped working with Win10 21H2
on September 16, 2022
Posted by: amunaaser
The monitors are OK but neither the keyboard nor the mouse are functioning!
Response from startech.comBy Atha, Customer Support, September 16, 2022
Thank you for taking the time to leave a review for our SV231HDMIUA. We are sorry to hear that you experienced difficulty with SV231HDMIUA as this is not expected behavior for our KVM switch. We recommend ensuring there is a USB A to B cable connected from each computer to the KVM switch. In the meantime, our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
1
Not compatible with multiple keyboards
on February 23, 2019
Posted by: stevejb42
Thought I was buying quality by paying more, not the case. Didn't work with wireless Logitech so made a special trip to BestBuy to buy a second wired HP keyboard and it doesn't recognize that either. Very disappointed and returning this product.
Response from startech.comBy Sam, Customer Support, February 25, 2019
Thank you for your feedback on SV231HDMIUA. We're sorry it didn't work for you! Keyboards that are not standard 104 key keyboards may not work with this KVM switch. This includes wireless, gaming, combination keyboard & mouse receivers, and Apple keyboards. We recommend that you use a standard wired mouse and keyboard with our KVM switches.
Keep in mind that if you ever run into a problem with one of our products, we have Technical Advisors available 24 hours a day, 5 days a week, to provide support.
Keep in mind that if you ever run into a problem with one of our products, we have Technical Advisors available 24 hours a day, 5 days a week, to provide support.
Written by a customer while visiting startech.com
Customer Rating
5
I love this KVM but...Logitech UNIFYING
on January 14, 2019
Posted by: Jeffery
Let me start off by saying that I absolutely love this KVM and I adore the quality of the support that Startech provides. I didn't actually contact Startech support on this particular issue since the product details page clearly states that the unit doesn't support USB wireless receivers like those provided by Logitech UNIFYING receiver line of products. That being said I allowed myself to get carried away with reviews on Amazons site and I saw that other people used their Logitech Unifying receivers with no issues. Let me say that with both an older and newer Logitech Unifying receiver I did experience issues with one half of the two devices that I attached to this KVM. On my Lenovo Laptop I had no issues and the L.U.R (unifying receiver) worked like a champ but when I toggled the KVM to go back to my Dell Desktop I had an inordinate amount of lag and loss of cursor and keyboard responsiveness to the point of it being unusable. So if you are wanting to use this device as a your KVM my advice is to adhere to the technical warnings and even ignore my review and others and just be prepared to have a bad experience with your USB based wireless receivers. I do not hold Startech to blame on this issue since they were clear up front and I failed to heed the warning. I highly endorse this KVM but please be prepared to use a wired USB mouse and keyboard with this KVM. Cross posting to the Amazon review as well.
Written by a customer while visiting startech.com
Customer Rating
5
Excellent
on September 14, 2018
Posted by: nivek
Easy to setup and easy to use. I just plugged in 2 pc's and was switching back and forth between the two in no time. The audio and mic worked well also.
Written by a customer while visiting startech.com
Customer Rating
5
2 Port HDMI KVM Switch
on September 10, 2018
Posted by: Starr
Simple...This product is completely simple. Just plug in 2 computers to it with HDMI Video connections, USB Keyboard & Mice connections, Audio and then plug in your HDMI monitor, Keyboard and Mouse and get to work. Simple push button switch and no software drivers to install.
Written by a customer while visiting startech.com