So far after 2 months of use, i am still loving my netcommander KVM switch. I was able to plug up all of my servers on two of these and two seperate racks and still have plenty of room to expand. The initial physical setup was easy to install and the programming up the IP address for the KVM over IP was easy enough. Setup was a breeze once i got on the device over IP and named everything. Be aware they do use java in IE only. So the thin client is stuck using IE. The thick client is nice, but still a separate download. Was hoping to use the web client more often, but i am going to the thick client more often so not to deal with IE or JAVA. Only other thing is the SSL Certificate setup is very vague and even with tech support, they couldn't figure it out. So I am not using a certificate for it at the moment. With both concerns, i still rate it 4 out of 5 stars as it was a big improvement over what i had and maybe one day a firmware update will come out and fix these two problems.
I have had this kvm installed for 2+ years but now have a display issue which prevents us from utilizing the console. We still connect via the web app which is one of the primary reasons I chose that model so it is still functional. There are no repair options for non warranty unit other than buying a new one. The keyboard takes a bit to get used to due to the slide rails and the position of the trackpad but it is workable. If and when I do choose to replace it I will puchase a standalone rack mount kvm and keep the switch separate.
Easy to setup and I like using CAT cable which is sleek and neat. I also like the fact that we can remote into the server's console. So far I did not experience any issues.
Unlike our Dell and HP IPKVMs this unit takes up only 1u and works great with USB. Would be nice to have a passthrough USB port so took off one star for that.