Customer Reviews for LEGO - Icons Volkswagen T2 Camper Van 10279
Customer Rating
3
Very easy to fall apart
on August 23, 2021
Posted by: HAPPYXD
The bumper is too easy to fall apart when build it. I have tried multiple times to put it together and it falls apart in the next step, which makes me very frustrated. I bought T2 because I have T1. However, the overall design and interior design is not as good as T1.
I had the original VW bus and I was disappointed to find that this set is not the same scale as the last. This one is noticeably larger than the original. I have to agree with other reviewers, some parts are flimsy. The back door for example comes apart each time I try to open it. The back engine compartment door will not open without force and it can take some effort to close as well. Overall, this VW bus is not as well constructed as the last. Also, the top camper will not fully close despite multiple rework and there is a gap. I just opted to display it open.
I am a big fan of the Creator Export line and when I saw this released I ordered right away. The color is awesome and I was excited to get towards the end. Upon completion the roof has a gap up front and could not figure what the issue was. I reviewed the instructions in detail and even rebuilt bag #10 and #11 and for the life of me, can get the roof to sit flush. So my excitement to finish resulted in a bit of frustration and my OCD is getting the better of me. I even took off the canopy cloth to see if that was causing it and still has a gap Only option is to display with roof open.
This was such a disappointing build. Like so many others have mentioned, parts simply didn’t fit together and it was incredible fragile. I had the same problem people mentioned with the gap in the roof. There were many points I had to remove pieces entirely because of inaccurate sizing and fit. Don’t even get my started on the door.
I feel like the major flaws were the order of the directions. Often, I was trying to put a piece in that should have been in the instructions 20 pages prior. That would have made it easier and less fragile. I literally broke down in tears around bag six because the same part kept falling. That’s even more frustrating because I normally get sets for fun and as a stress reliever and this set was stress.
The replies from Lego are off base- you literally can’t push things any tighter in certain places. I rebuilt certain parts 3+ times and still, nothing. I’m not quite done with it and I’m not sure I’ll finish because it’s been so frustrating.
Looks like Lego traded in the nice appearance for a quality product and building experience. If I could return this and get a refund, I would.
I really enjoy the set, especially all the play abilities and small details it has. The only complaint I have is through some parts of the build some parts were really weak. So when I would try to fix it, it would shatter to bits. But besides that, its an awesome set!
I will never buy another Lego set after this build. Garbage product with faulty parts and horrifically inane design flaws. Want the door to remain in the groove so you can open and close it? Too bad! It's going to pop out the moment you touch it. Want the back end to open and close? Too bad! The faulty small parts are going to pop off the moment you touch it. Want the wheels to move? Too bad! They are going to pop off the moment you move it. I won't even get into the horrible design of the motor that is supposed to attach underneath, that doesn't stay locked in place! This build made me a Lego hater and I will never buy another product. I'm also selling my collection.
No, I would not recommend this to a friend.
Response from LEGOBy Jane, LEGO® Customer Service, August 24, 2021
We're sorry to hear you're not happy with your new LEGO® set. This is definitely not the experience we want for our fans and customers! We'd love to hear from you at LEGO.build/Service-BV so we can help and to get more information to share with our quality team.
I very much enjoyed building this set, but do have to agree with the reviews that mention its fragility. There are very delicate sections in this build that require some patience and finesse. Fortunately, I did not experience the frustration that others have mentioned, rather, I shifted my approach early on to remain cognizant of the more delicate areas, and how to avoid disaster. All in all, I feel that this set bolstered my patience and skill as a LEGO builder, and I am happy with the end result.
I would recommend this to a friend!
Response from LEGOBy Sarah, LEGO® Customer Service , August 22, 2021
Thanks for your review! If you find that any pieces aren't holding together as they should, feel free to reach out to us at LEGO.build/Service-BV and we'd be happy to help.
This set was complicated and in that you had to hold the camper with one hand and put stuff like the front bumper and window into a very narrow spot with little holding it correctly with the other hand. The vehicle already weighed at least 10 lb and very fragile by the time you got to step 8. The instructions should be redone and built bottom to top not all over the place. I did speak with someone at lego and they noted my issues.