Customer Reviews for LEGO - Icons Volkswagen T2 Camper Van 10279
Customer Rating
4
Had a great time building it!
on October 1, 2021
Posted by: Nan23koi
I had so much fun with all of the little details including the sliding side door. I had to rebuild the roof once, but then it fit perfectly. I think that something is off with the back door because it just falls apart so easily. I succeeded in building it, but when I touch it in the wrong spot it falls apart all over again. I also rebuilt the small door where the motor is several times and it still doesn’t open right. Maybe it is just me but it seems like something is off. I realized right away that no matter how tight you put it together that there is no way that you can really play with it. It’s too fragile to be opening and closing the doors like you would if playing with it. I am curious if I am the only one that had those problems. In the end I am happy that I bought it because I did have a blast putting it together!
I would recommend this to a friend!
Response from LEGOBy Jane, LEGO® Customer Service, October 3, 2021
It's great to hear you had fun building your T2 Camper Van! We'd love to get some additional information about the issues you're having with the set. Feel free to call or chat with us at LEGO.build/Service-BV so we can take a closer look with you!
Truth: This build is flawed. But honestly, that's what makes it great. It has great scale and better solutions for space management than the T1. Its complexity and/or flaws make it challenging to build while making you consider alterations that you might make to improve the design. I appreciate its design and execution, and I can also acknowledge its flaws. The build makes it less a toy and more of a showcase piece, but what do I care. I lego because I love to build, think with an engineer's mind, and consider innovation. This build may seem less precise, but it in turn is more stimulating. Lego at its best is a project that makes you think!
I would recommend this to a friend!
Response from LEGOBy Sonia, Customer Service, September 29, 2021
Thanks for your review! If you find that any pieces aren't holding together as they should, feel free to reach out to us at LEGO.build/Service-BV and we'd be happy to help!
This is a great vehicle build. I really love the sets that have clever details and are actually a little challenging, and the Camper Van fits the bill. I did see others having issues, but with a little tucking and slight push, my camper top shuts flat. I am less happy about the rather flimsy front end assembly, and for that reason I gave the playability 4-star's. I did add a slight mod to the top to allow for a roof rack for the surfboard and extra support for the chairs!
My wife gave me this set for our anniversary and I was very happy with it. I also have the first Lego Van model and this one was a must have. The full experience was amazing, even though the reviews are not all good, averaging 3 stars, I loved the set. I can understand that building the roof can be challenging for some less experienced builders - the whole mechanism could be simplified. It still works perfectly for me. I also like the steering mechanism. However, it takes some space from the driver and passenger. This was a fun build from bag 1 to 11!
This is truly one of the worst builds I’ve ever had to work with. NOTHING stays together. You go to add the next steps and something falls off. Or in this case, multiple things fall off. The roof assembly in general is a train wreck. Not to mention, lego, your quality control is lacking. I had two of the phases just open and freely hanging out in the bottom of the box. Missing pieces (of course), and some warped pieces too. Thank god for having spare parts on hand. Never in my life has a hobby made me want to drink. None of my other builds did, but this one… this one tipped the bottle.
No, I would not recommend this to a friend.
Response from LEGOBy John, LEGO® Customer Service, September 20, 2021
We're sorry to hear about the issues with your set. That's not the kind experience we want for any fan! We'd love to get this reported to our quality team and make it right. Please give us a call or chat at LEGO.build/Service-BV so we can look into it together.
I found this to be just simply awful. I have a theory about why there are some very good and some very bad reviews on this. Perhaps they are made in different factories.
That is the only explanation I can come up with because if you got the set I did, it was obviously very very very flawed. Everything bad that others describe also happened to me (except no missing parts). I especially had trouble with the front end and the roof. Other parts were very fiddly too, but those two areas proved especially problematic.
I successfully built the sliding door (loved it), and even conquered the back hatch and engine compartment sections, with a lot of patience. Did the side hinged doors, even though I thought they were not very well supported.
But the front end and the roof, whew. I put them together just fine, but when adding the new sections to the build, it caused other parts (or parts of the new section I was adding) to fall off. Yes, I checked and double-checked. Yes, everything I assembled was firmly placed. Yes, I built them correctly. No, I am not a beginner by any stretch.
Finally, at bag 11, I gave up. Decided life is short and didn't want to waste even one more minute on this. I have never ever had a Lego build experience like this in all the many sets I've done. I don't recommend it. I have to give a thumbs down on this one.
No, I would not recommend this to a friend.
Response from LEGOBy Sonia, Customer Service, September 17, 2021
We're sorry to hear you're not happy with your new LEGO® set. This is definitely not the experience we want for our fans and customers! We'd love to hear from you at LEGO.build/Service-BV so we can help and to get more information to share with our quality team.
This was quite a fun build ... The mechanics for the roof were quite fun to assemble, although a bit of a 'rube-goldberg'! Everything went togethewr nicely, and like a real VW, this thing is built like a tank.
OK folks, let me start off this review by stating I do not understand all these negative reviews. Apparently a lot of "expert" adult builders cannot seem to put this set together, especially after bag #9. Well, I AM an Expert Builder and I have ZERO, nada, 0, nil issues building this model and I did not find it flimsy or shoddy or put together incorrectly. Yes, it is a different build dynamic than the T1, but that is what makes this fun. Building a body of a van without stacking bricks on top of each other in a different manner is pure genious. To all those that gave this set a 1 star or 2 star rating, please slow down and follow the directions or perhaps do not buy Lego sets rated above 12YO skill level as that can be the ONLY reasons for all these issues.
With that said, there are two improvements that Lego could have made which would have put this set to a 5 star rating; 1) the 1/4" gap between the pop up roof and the orange curtain. Extra pieces could have been added to the set to close this off more. I have closed this area off and shown it in the pics on this review. And 2) Adding small attachment points for the surf board to ride on top of the roof. All these "extras" would made the set out of the world!
To all the nae-sayers on this matter, I suggest they look at the Lego instruction manual as it clearly shows this gap on the completed model. So expecting that your build somehow be different would be silly.
Additionally, I had no issues with the sliding door being flimsy, loose, or poorly constructed. I have attached pics to show all the doors open.