Customer Reviews for LEGO - Icons Volkswagen T2 Camper Van 10279
Customer Rating
5
Underrated
on December 7, 2021
Posted by: mseltzer
The set falls under harsh criticism for the difficulty of the build, its simplicity, and its price. However, an objective lens casts doubt upon these reviews. The set has an age rating of 18+ and falls under the creator expert line, and is not a difficult set to build save for the few uses of technic elements, including the roof and steering system. The price is less than what it could have been, even maintaining a 10 cents/piece ratio. If a set is marketed for adults and has a fair price, then complaints of the build being too complicated or too expensive fall apart. If you can’t handle paying for and building a set, don’t buy it in the first place.
I love the VW kits so I didn’t hesitate to purchase this one immediately upon release. The final build looks great, minus the roof that won’t seat flat near the front. I would’ve rated this 5 stars if not for the fragility of the front end and rear door. Both of those sections have design flaws that cause them to fall apart with barely a touch during the build. I think I had to rebuild the front end 4 times. There is zero chance this could be played with, but it makes a great looking display piece.
No, I would not recommend this to a friend.
Response from LEGOBy Heather, Customer Service, November 19, 2021
We're sorry you're having some difficulties keeping your set together. Sometimes there may be a piece just a little off from where it should be so be sure you double-check your build! If that doesn't seem to help, give us a shout at LEGO.build/Service-BV and we'll work towards a solution together. - Heather, LEGO® Customer Service
Don't know what all the 1 stars and complaining is about I had NO issues. This was my 3rd build, Harly bike and VW T1 the 1st two and all went together perfectly with NO problems. I have since built the fiat and that was great also. Installed light kits in all of them. Some people just like to complain!
Entertaining to put together and add it to my collection with the other Volkswagen products you have made available this goes along with the red Volkswagen bus and the blue Volkswagen bug.
This is the first time I wanted to return a set. I own and have built most of the Creator Expert sets with no problem. This set was not stable during the build process and fragile when complete. Front bumper falls off easily and you have to be really careful when you move it around. Because it's bigger then the other automobile sets I have it doesn't fit in the clear cases I have for display.
The overall finished model looks great. Playability is very poor and I think this is a shelf piece for sure. The whole front end is so fragile. The bumper falls off effortlessly, the top of the windshield relies on two 1x1s to hold together the top/two sides and windshield. Which is very frustrating to put together. The sliding door is weak too just one pin stud on top and buttom running in a track. The engine door isVERY tight. I like any playability but I feel like it’ll shatter the back end, I can visibly see the pieces flex. The pop up roof is well designed (maybe overly) but the fabric is cut wrong in the front its cut down and you can see into the technic workings, if the fabric continued from the pins on either side across the front it would have hid everything. The build was ok, very little repetitive things. It was easy to follow even the technic parts. Only thing that was bad is putting the front together. I feel like Lego really cheaped out with the printed elements vs stickers. Even the rear Volkswagen emblem is a sticker. I can see the optional decorations being stickers and even interior stuff, that makes sense. But exterior detail should be printed, especially since Lego didn’t get a color match. These stickers stick out like a sore thumb. Two different colors. I hated placing them, I expect better from Lego. If it was just one thing that would be different but this model has so many annoyances it’s unexceptionable. I really think this one needs to be pulled and retooled and buyers should get an addendum set of parts to fix all the issues.
No, I would not recommend this to a friend.
Response from LEGOBy Jane, LEGO® Customer Service, November 15, 2021
We're sorry for disappointing experience with this set. Thank you for taking the time to give your feedback so we can pass it along.
I have looked through so many reviews and found the comments below 100% echoed what I had to say! I was so excited to start this and initially all was well by bag 8 my excitement was replaced with sheer exasperation! I loved making the fiat 500 and enjoyed it throughout and I believed I would have the same experience with this - if only! The main points others have made that I agree with 100% are:-
As other 1 star reviewers have said, this model is too fragile. Especially the front. Every time I try to add a hefty piece the whole lot falls apart. I am so disappointed and frustrated! building the front of the vehicle had pieces that popped off when you tried to secure other parts
All other doors/hinged parts are EXTREMELY fragile
NOTHING stays together. You go to add the next steps and something falls off. Or in this case, multiple things fall off.
tried to fit dashboard/windscreen section and whole front fell off and subsequent (failed) attempt to rescue the situation, really hard to rebuild because you can’t push on anything without it breaking
Be careful pressing parts onto the bus because you will break something else off! Very flimsy and unstable especially when installing it. So much so I though that I must have gone wrong somewhere and decided to take it apart and try again. But no, it was still flimsy and unstable
The reassuring click of the brick just didn't seem to be there with this set.
No doubt Lego will say it’s my build and to recheck everything but as per the point above there is no reassuring ‘click’ and as it is so fragile you date not use any force!
Can I ask Lego to look at the common issues continually raised by customers and address them.
No, I would not recommend this to a friend.
Response from LEGOBy Jane, LEGO® Customer Service, November 13, 2021
We're sorry to hear you had issues while building your new set. Feedback from our fans is taken seriously and is fed back to the appropriate teams. Feel free to reach out at LEGO.build/Service-BV so we can get further information about the issues you encountered.